We anticipate the application window for this opening will close on - 20 Jun 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.

The person in this role will work from the Medtronic facility in Mounds View, Minnesota. Up to 10% domestic travel may be required to enhance collaboration and ensure successful completion of projects.

As the Senior IT Program Manager focused on Software, you will be responsible for the direction and execution of Medtronic’s vendor management strategy for a subset of its top software suppliers. Working directly with Global IT capability leaders, internal customers, and shared service partners, this position will drive improved governance and partnership across our key software relationships. Reporting to the VP, VMO, success in this role will consist of effectively managing 10-15 strategic software suppliers, delivering sustained improvement in cost, quality, risk mitigation, and innovation. This is a high-visibility vendor management role, requiring experience in supplier lifecycle management, inclusive of asset, contract, resource, and financial optimization. The ideal candidate will be grounded in the principles of vendor governance, while also demonstrating an aptitude for strategy, market insights, and continuous improvement, driving value from use cases and opportunities beyond the scope of contracted products and services.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

CAREERS THAT CHANGE LIVES

• Develops and improves the vendor management strategy for a subset of Global IT's software suppliers. Takes a long-term view that considers cost, quality, substitutes, platforms and standards, competitive leverage, and market dynamics
• Works collaboratively with Global IT leadership, internal customers, and shared service teams (Finance, Legal, Sourcing, etc.) to align strategy with execution
• Part of a global team of IT vendor managers whose goal is providing programmatic governance of its Top 50 strategic suppliers. Expected outcomes are measurable performance improvement through SLAs and KPIs, and value-added partnership elements such as executive sponsorship, roadmaps, industry perspective, and executable use cases involving AI, automation, and innovation
• Creates and maintains relationships with 10-15 software partners, inclusive of executive sponsors, product and delivery leads, sales and service account teams. Able to use these relationships to map out priorities, influence outcomes, and ensure Medtronic's needs are met by our suppliers
• Communicates past, present, and future IT software narratives effectively. Takes a data-driven, objective view of performance and uses internal and external feedback to create continuous improvement in product and service delivery
• Delivers measurable quality and performance improvements year-over-year, as seen in both monthly SLA/KPI metrics and customer satisfaction scores
• Delivers measurable financial value year-over-year, coming from cost savings, cost avoidance, and supplier-driven AI, automation, process and resource efficiency

MUST HAVE (Minimum Qualifications)

• Bachelor’s degree
• 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree

NICE TO HAVE (Preferred Qualifications)

• Strongly Preferred:
  • Bachelor's or advanced degree in a technical or business-related discipline
  • 7+ years working in some combination of IT operations, procurement, or vendor management; where measuring, managing, and influencing supplier outcomes was a core part of the position
  • 7+ years working with major software suppliers, with particular emphasis on large, multinational firms such as Microsoft, SAP, IBM, Salesforce, Oracle, etc.
  • 7+ years creating and driving vendor strategy, aligning customer requirements with third-party solutions, delivering successful outcomes via internal/external teams
  • Experience working with global teams; able to manage relationships with people across APAC, EMEA, and the Americas
• Strong written, oral, and interpersonal communication skills, specifically as it relates to working with internal and external teams to maintain effective relationships and long-term partnerships
• Ability to influence - both internally and externally - using an objective, data-driven approach to reach the right solution
• Strong presentation skills - in support of both monthly recurring reporting and ad hoc strategy and analysis that must be communicated to internal customers
• Intellectually curious and entrepreneurial - always looking for new approaches to problems, and new opportunities for improvement
• Optimistic and solution focused - brings a positive outlook to the team, with a belief that we can always find a better, faster, cheaper way deliver vs. the status quo

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$156,000.00 - $234,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.