Sr Instructional Designer

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments and other organizations in healthcare to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a “Most Admired Company” in the healthcare wholesaler category by FORTUNE, a “Best Place to Work” by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more information, visit www.mckesson.com. 

We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us.

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Current Need:

McKesson Medical-Surgical is seeking an Instructional Designer Leader to support key initiatives for our Sales Organization. This person will drive strategy and execute on highly visible training initiatives for our sales force and the business. Strong knowledge of Instructional Design, effective communication, listening and synthesis, strategic thinking, expert influencing and stakeholder management, and strong organizational skills are all essential for success in this role. They will need to partner with the VP of Sales training to conduct a needs analysis for our MMS Sales organization and then design and execute an end to end training program, building flexible solutions that evolve with our employee’s needs.

Purpose

The Instructional Designer will use multimedia technology and authoring tools, and knowledge of adult learning theories to design and develop instructional materials. These materials will facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner. Training and reference materials are developed to support leadership, sales field representatives, potentially sales support roles.

Key Responsibilities:

• Conduct needs analysis processes with key stakeholders to uncover training opportunities based on business needs

• Serve as an advisor in adult education to pinpoint potential training opportunities.

• Work with cross-functional team of subject matter experts and identify target audience’s training needs, and meet specified timelines

• Develop objectives and ensure content matches those objectives

• Collaborate with Subject Matter Experts to design and execute a curriculum of courses and eLearning to ensure all areas of the operations are receiving Onboarding, Ongoing, and Program Specific Training

• Review program business rules, interview Subject Matter Experts, participate in implementation meetings to gather knowledge necessary to create instructional content that helps end users effectively perform their role

• Create, revise and rewrite content to shape it for targeted audience’s learning needs

• Create engaging learning activities and compelling course content that enhances retention and transfer of knowledge, behaviors, and skills

• Create material/media/activities to support learning (audio, video, simulations, role plays, games etc.)

• Determine the criteria used to judge learner’s performance and develop and execute assessment instruments

• Adapt instructional materials created for one format (e.g., instructor led) to other formats such as e-learning

•  Conduct instructional research and analysis on learners and contexts 

• Apply proven instructional design theories, practice and methods Present information using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.

Minimum Requirements: Typically requires 7+ years of relevant experience.

Travel: Up to 25%

Required Basic Qualifications:

• Our preferred candidate will be located within the Richmond, VA area

• 7 years experience designing and developing learning content for a variety of deliver modalities

• 2+ years working with e-learning software (Articulate 360, Illustrator, Captivate, Adobe creative cloud, animation/motion graphics) and proficient in Microsoft Office Suite

• Design and execute digital materials primarily for training end users.  Training content may include virtual training, interactive e-learning, self-paced learning, micro-learning, videos, podcase, blended learning, etc.

• Demonstrated expertise in advanced Instructional Design methodologies

• Experience conducting instructional research and analysis on learners and contexts

• Ability to be flexible and work consistently in a dynamic and changing environment

• Ability to communicate effectively, both written and oral, with diverse groups and individuals

• Strong problem solver with the ability to present issues clearly and provide solutions

• Strong quality orientation including the ability to focus on details and adhere to quality standards

• Manage multiple projects simultaneously, prioritize responsibilities, and identify and implement areas for process improvement

Additional Skills

• Training design and adult learning (i.e., ADDIE Model, SAM, Design Thinking, Kirkpatrick Model) a plus

• Strong organizational skills including the ability to prioritize, work under pressure and meet deadlines and schedules

• Strong customer service orientation

• Experience in customer service, healthcare and/or pharmaceutical industry a plus

• Highly motivated and committed to excellence with a positive attitude

• Healthcare, Distribution, and / or Sales experience preferred

Education

• Bachelor’s degree with a concentration on adult education or instructional design preferred or equivalent experience

• Master’s degree a plus

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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