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Civilian Uniformed Personnel

Description

MARYLAND TRANSIT ADMINISTRATION

Civilian Uniformed Personnel (CUPS) (8212)

Local 1859

*Bilingual applicants are encouraged to apply*

 

Are you seeking a job where your work is rewarding and provides excellent benefits?

The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.


The Maryland Transit Administration (MTA) is recruiting for Civilian Uniformed Personnel. The incumbent will perform assigned duties for any work that will relieve a police officer from street duty. CUPS Personnel may be in a mobile position or a static security position. Duties will include but are not limited to: fare inspection and enforcement services to ensure patron compliance with the MTA's self-service fare policy on the MTA Light Rail system; inspect and verify the validity of tickets and/or passes on a daily basis; prepare detailed reports and other documents as assigned; provide information to patrons regarding Light Rail services and coordinate activities with related MTA Police or other MTA Operations personnel; may assist in special assignments such as the Transit Ambassador Program and/or other operations or police activities; monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises; maintain visibility among patrons, and employees to preserve order and protect property; answer telephone calls and provide information during non-business hours or when switchboard is closed; and other duties as assigned.


This position is located in Baltimore City, Maryland.


Qualifications

Position Requirements:

Applicant must be 18 years of age and possess a high school diploma or G.E.D. equivalency certificate.


Employees in this position must be able to work 40 hours per week and must be able to work variable shifts, evenings, holidays, and weekend's based on the needs of the Maryland Transit Administration. The work may be performed outdoors in all weather conditions and includes standing and walking under conditions in high traffic volume, noise and congestion and possible exposure to dangerous situations.


Additional Requirements:

1. Employees in this classification are subject to pre-employment drug testing and substance abuse testing in accordance with the Code of Federal Regulations 49-Federal Department of Transportation Drug Alcohol Testing Protocols and Federal Transit Administration Alcohol Testing Rules, and Transportation Code of Maryland Regulations 11.02.11, Testing for Illegal Use of Drugs.


2. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity or any other experience that is relevant to the position you are applying for. If you held more than one (1) position at the same employer, please list each position that you held and the length of time that you held each position.


Licenses & Certifications

N/A

Additional Information

To Apply:

You must complete a Maryland Department of Transportation (MDOT) application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. Consideration for employment may be based solely on the contents of your application; therefore, it is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority.


Note: 

Applications not completely filled out will not be considered. The selected candidate may be subject to background and reference checks. Employees are subject to the State Substance Abuse Policy to include possible drug testing.


It is highly recommended that applications be completed and submitted online by registering at www.mdot.maryland.gov/employment. Make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website. Applicants with degrees granted outside of the United States will be required to provide a written evaluation of education documentation by a credentialing organization such as: International Credential Evaluation (WES), https://www.wes.org/.


Reasonable accommodation for persons with disabilities will be provided as requested.


The Maryland Department of Transportation is not sponsoring new employees in application of the H-18 Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer.


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WE ARE AN EQUAL OPPORTUNITY EMPLOYER

MTA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation, or any other protected status.


Issue Date: 02/10/2025

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DATE POSTED
June 18, 2025

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