Account Coordinator | Texas

GUERLAIN

It all began with Pierre-François-Pascal Guerlain. A perfumer, chemist, inventor and researcher, the House’s founder created his first boutique in the heart of Paris, at 42, rue de Rivoli. The address quickly became an essential destination for dandies and elegant women.

Since then, five successive generations of Guerlain perfumers have held the House’s creative reins. Today, Thierry Wasser is the heir to an olfactory legacy of some 1100 fragrances and the intrepid leader of future projects, exploring the world in search of the most exclusive raw materials. It is this same audacity that drives Olivier Echaude maison, Makeup Creative Director, to reveal and accentuate feminine beauty. Guerlain strives to create perfumes, make-up and skincare products that fulfill their primary functions, but also inspire emotion, surprise and wonder.

Guerlain is part of the LVMH Group.

POSITION OVERVIEW

Responsible for providing on-site retail sales support in the market area assigned. Support is achieved through hands-on selling to customers, continual training and motivation of Beauty Advisors and Selling Specialists, assisting in planning and executing all special event programs, and follow-up training of Beauty Advisors and Selling Specialists.

• Full time
• This role can be based in Dallas or Houston

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Conduct retail sell-thru and execute promotional programs in retail accounts, following HQ direction.
• Work in partnership with the Account Executive on prioritizing the territory business needs.
• Recruit, engage, and motivate in-store personnel (Beauty Advisors and Selling Specialists).
• Partner with Education to provide new and ongoing product and sales training to in-store staff, including new programs, suggestive selling techniques, and client registration programs.
• Train at-counter team on selling through overstocks and discontinued items by looking at the stock control book and determining slow selling items or products that are under-performing relative to other accounts.
• Execute visual plans in territory for all generic and promotional events programmed with the account and with Guerlain.
• Responsible for client registration specifics, working with Beauty Advisors, encouraging and assisting in updating the customer files, writing notes and making telephone calls to customers, and for any other administrative service.
• Maintain Guerlain counter image at accounts (e.g., cleanliness, effective use of merchandising units, proper placement of product lines, etc.).
• Monitor the performance of gift with purchase and all sampling programs. Promotional recap forms to be completed and submit to NYO (Sales, Marketing, and Planners) at the end of the promotion.
• Conduct productivity evaluations for all in-store staff in territory on a monthly basis.
• Participate in events as required.
• Conduct all other job-related activities.

SUPERVISION RECEIVED

Account Executive and or National Sales Director

QUALIFICATIONS & SKILLS REQUIRED

• This role can be based in Dallas or Houston
• Bachelor’s degree
• 2+ years of prestige beauty sales experience; multi-store sales experience preferred
• Prior experience as Business Manager, Sales, and/or Training
• Excellent written and verbal communication and interpersonal skills
• Achievement oriented
• Solid business acumen and good financial aptitude
• Strong leadership skills
• Multifunctional with strong organizational skills
• Must be able to drive and maintain valid driver’s license
• Deals with confidential information and/or issues using discretion and judgment

NOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $65,000 -$75,000

All of your information will be kept confidential according to EEO guidelines.