Business Development Manager

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

L&G Retail supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.

Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.

We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.

Joining us means helping create brighter financial futures for all our customers. 

We’re recruiting for a Business Development Manager to join an established team, taking ownership of the Scottish market, where this person will need to be based. 
In this role, you’ll identify, develop, and manage relationships to deliver sales, quality and profitability targets across all Insurance products and propositions, cost effectively and ethically. You’ll aim to deliver this through an agreed business development plans and individual key account strategic plan within your region.

What you'll be doing:

• Achieving agreed account performance targets by building business relationships at all levels with allocated accounts and increasing market share across a range of products and propositions
• Establishing, defining, and maintaining a business plan to drive account development, relationship management, and product promotion through a developed contact strategy across a panel of c. 250 accounts, demonstrating sound fact-finding skills to maximize business opportunities and achieve targets
• Demonstrating excellent communication skills, both verbal and written, influencing account strategy development by collating and feeding market intelligence to accounts and colleagues to ensure commercially beneficial relationships
• Working in effective partnership with all colleagues in the Intermediated Division and across the wider Legal & General business, implementing your business plan and contact strategy, and delivering mutual support to meet and exceed accounts’ needs and expectations
• Responding to and taking ownership of pre-submission related enquiries, ensuring accounts are furnished with the necessary information to fulfil their enquiries, and providing follow-up action details where appropriate to maximize opportunities
• Maintaining a high level of knowledge of competitor and own products and propositions, as well as industry and marketplace awareness, to deliver a superior, expert, and quality interface with your account panel
• Interacting with accounts and handling customer complaints in difficult and sensitive situations with sympathy and empathy to resolve queries
• Acting in accordance with Legal & General’s Customer Experience and Treating Customer Fairly Policies

Who we're looking for:

• Extensive Sales skills, and Business Development experience in the Protection and Mortgage market. Wealth Management experience also considered
• Full market knowledge of Protection and Mortgage markets to train, coach and
  develop strategy within business providers to grow income streams through improved
  understanding and confidence
• Marketing methods to assist business providers in day-to-day sales activity and campaign planning to achieve income growth
• Intermediary Insurance distribution strategy, to effectively target and increase
• An understanding of current legislative and regulatory regime, so that business is conducted within the legal framework protecting the corporate brand and values
• RO1 and RO5 are desirable but non-essential

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

• The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer – both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart 

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all. 

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can. 

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.