QA Analyst, Vault

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Vault and Desktop team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As a QA Analyst on the Vault team, you will be responsible for ensuring the quality and reliability of Keeper’s Vault application, a core component of our password management and secure storage solutions. This role will focus on functional testing, user interface (UI) testing, and manual testing of both mobile and web applications. You will work closely with the development and product teams to identify bugs, report defects, and ensure our Vault products meet high-quality standards. This entry-level position is ideal for someone eager to learn, with an eye for detail and a passion for helping deliver reliable, secure applications.

Responsibilities

• Perform manual testing of the Keeper Vault application, including both web and mobile versions, ensuring functionality and security standards are met.
• Test new features, bug fixes, and updates to verify correct operation and identify potential issues.
• Collaborate with the development team to understand requirements and assist in determining test case scenarios.
• Report and track defects in Jira, ensuring thorough documentation and clear communication of issues.
• Execute test plans and document testing activities, ensuring complete test coverage.
• Perform basic usability testing, ensuring that the application meets user expectations and provides an intuitive user experience.
• Support the QA team in identifying improvements to the testing process and overall product quality.

• Strong attention to detail and a passion for ensuring product quality.
• Basic understanding of software testing methodologies, including functional, regression, and UI testing.
• Familiarity with web applications, mobile applications, and different platforms (Windows, macOS, iOS, Android).
• Ability to follow test plans and procedures, and document results clearly and accurately.
• Experience with bug tracking tools, such as Jira, is a plus, but not required.
• Strong communication skills and ability to work well in a collaborative, team-oriented environment.
• Due to the role's involvement in GovCloud, all applicants must be a U.S. Person, defined as a U.S. citizen or a lawful permanent resident (Green Card holder).

Preferred Requirements

• Experience testing mobile applications (iOS, Android) and web applications.
• Familiarity with basic QA tools for managing test cases and defect tracking.
• An understanding of security and privacy standards in software applications, especially around password management and secure data storage.

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt