Operations Specialist
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Elements and Essential Tasks
Management of critical alarms related to building mechanical infrastructure, fire, and life safety, through Building Automation Systems
Responsible for tracking, escalating, and communicating incidents with potential for business disruption through established channels and protocols
Assist field operations with troubleshooting equipment utilizing building automation system information, evaluating trend data, and performing overrides
Assist in coordinating building shutdown activities through building automation system and notifications to stakeholders
Validate approval of vendor activity prior to work beginning
Perform pro-active virtual tours of all facility systems for proper operation
Receive, generate and process work orders in designated system and dispatch technicians and follow up as appropriate
Manage, maintain and issue required shift reports
Familiar with Building Automation Systems and their functionality
Customer service focused
Any and all other duties and tasks assigned
MINIMUM REQUIREMENTS
High School diploma or GED equivalent
Preferred degree/education in technology related field from accredited university/college
Strong knowledge of computer applications including Word and Excel
Excellent written and verbal communication skills
Ability to consistently develop accurate periodic reports, under client defined critical deadlines
Time management, multi-tasking, and organization skills with strong attention to detail
Self-starter and must be able to work in a fast paced, high-volume environment
Shifts vary to include both nights and weekends, availability is required
Preferred, but not required, experience in Building automation systems
Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required
Understanding of technology, software applications and computer systems
Customer focus and customer service skills
Strong Interpersonal skills
Ability to remain calm during stressful or emergent situations
Location:
On-site –Malvern, PAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Accepting applications on an ongoing basis until candidate identified.
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We’re JLL. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communit...
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