Sr Director Infrastructure

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of this Position:

The Senior Director of IT Infrastructure is responsible for leading the strategic planning, development, implementation, and management of the organization's IT infrastructure including data centers, cloud services, networks, telecommunications, and disaster recovery. A key part of this role involves planning and implementing infrastructure to support the opening of new facilities and modifications to existing facilities, ensuring scalable, secure, and resilient technology operations that align with business objectives.

This position reports to Senior Vice President, IT. The primary responsibilities will include but not limited to the following:

Roles and Responsibilities:

• Strategic Leadership:
  • Define and execute the IT infrastructure roadmap aligned with enterprise goals and future growth.
  • Collaborate with business leaders and project teams to align technology infrastructure with organizational needs, including physical expansion.
• Infrastructure Planning & Deployment:
  • Lead the design and implementation of infrastructure to support new facilities, including office spaces, manufacturing factories and related business facilities.
  • Oversee technology-related modifications for facility remodels, consolidations, and relocations.
  • Coordinate with construction, real estate, and business and IT operations teams to integrate IT planning into facility development timelines.
• Infrastructure Operations:
  • Ensure high performance, security, and availability of enterprise-wide infrastructure, both on-premise and cloud-based.
  • Drive continuous improvement in infrastructure design, monitoring, and automation.
  • Plan for capacity, scalability, and disaster recovery.
• Team & Vendor Management:
  • Lead, mentor, and develop a high-performing team of infrastructure professionals.
  • Manage vendor relationships, contracts, and service levels for infrastructure solutions and deployments.
• Cybersecurity & Compliance:
  • Collaborate with security and compliance teams to ensure adherence to regulatory requirements (e.g., SOC 2, HIPAA, GDPR).
  • Integrate security best practices into infrastructure design and facility expansion projects.
• Budgeting & Performance Management:
  • Develop and manage budget.
  • Monitor infrastructure performance metrics and ensure alignment with business continuity plans.

Skill/Job Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
• 10+ years of progressive experience in IT infrastructure, including leadership roles.
• Demonstrated experience planning and deploying IT infrastructure to support new facilities, renovations, and space planning.
• Experience managing IT infrastructure such as compute, storage, network, virtualization (on-prem and cloud), data center management, and infrastructure capacity planning,
• Proven experience in developing long-term infrastructure strategies that scale with organizational needs while optimizing cost efficiency.
• Strong understanding of facility-related IT requirements including structured cabling, network closets, HVAC for IT, and power redundancy.
• Ability to lead cross-functional teams and interface with construction, real estate, and facilities management groups.
• Excellent leadership, communication, and project management skills
• Strong planning, organizational, and leadership skills, including the ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, and execute with limited information and ambiguity
• Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels
• Competent in project management, governance formulation, and team management
• Hands-on experience in project/portfolio resource planning, reporting, prioritization, and budgeting

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.