Manager, Client Success - Texas

About the Company

Infillion is the only global media platform combining the power of MediaMath’s industry-leading data and technology with the unrivaled performance of TrueX’s interactive video and CTV technology. Infillion works with more than 1,400 of the world’s leading agencies and brands with premium managed- and self-service cookieless media solutions that deliver guaranteed attention in an increasingly opaque media environment. Infillion is headquartered in New York City, and owns MediaMath, Gimbal location-based technology, InStadium, NeXt, Analytiks.ai and Phonic.ai. Infillion can be found online at www.Infillion.com. The company is one of the most awarded ad-tech companies in the media, marketing, advertising and technology industries and is now one of FastCo’s Most Innovative Companies.

About the Job: 

Infillion is seeking a Client Success Manager to join our team. Our Client Success group is responsible for being experts in our advertising clients’ businesses and the agencies that support those clients in both creative and campaign development. This team also manages the execution and optimization of campaigns that have been sold by direct sales teams.

What you’ll do:

• Deliver campaigns from the post-sale phase, to development, through to completion, managing the client relationship and conducting campaign analysis 
• Day-to-day management of key accounts 
• Handle multiple projects efficiently, effectively and productively 
• Acquire knowledge and be conversant in client business goals and processes 
• Demonstrate confidence and authority as representative of key accounts
• Effectively balance the goals of the client and the agency 
• Partner with Creative Strategy team to align client objectives with our capabilities 
• Facilitate collaboration with internal teams to plan, build and launch campaigns 
• Incorporate senior management and other departments as project objectives and issues warrant 
• Work closely with the Sales team to acquire new clients and maintain existing client relationships
• Attend client meetings as needed

Who you are: 

• A proactive go-getter — you take ownership and are accountable for all you do, with the initiative to learn new skills on the fly
• A self-starter — you thrive working in small, collaborative teams with a lot of autonomy
• An outgoing communicator — you know how to get your point across clearly and effectively regardless of who you’re speaking to

What you have:

• 2 - 4 years experience at an advertising agency or digital publisher 
• Strong understanding of interactive advertising technologies and trends 
• Strategic and creative thinking skills, proactive, thorough and accurate 
• Able to prioritize, organize and manage multiple concurrent projects 
• Strong written and verbal communication skills 
• Professional approach in client management/services 
• The drive to go above and beyond to deliver for our clients 
• Experience in digital marketing and/or advertising

Benefits & Perks

It’s no secret that we work hard, but we also strive to create an office environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy.

• Base salary of $70,000 - $85,000 plus commission with expected annual earnings of $100,000 - $120,000
• 100% company-paid health, dental, and vision coverage for you and your dependents
• Company-paid life insurance, short-term, and long-term disability
• Unlimited paid time off - we trust your discretion
• Opportunities for profit sharing, bonuses, and ownership
• 401k plan 
• Cell phone reimbursement

We are committed to an inclusive and diverse work environment. Infillion is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.