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Customer Success Manager, Enterprise - job 1 of 2

impact.com is a leading SaaS platform revolutionizing partnership management with cutting-edge technology. They seek an Enterprise Customer Success Manager to deliver exceptional client support, drive marketing campaign success, and collaborate cross-functionally within a dynamic, global team.

Skills

  • Customer success and relationship management expertise
  • Strong understanding of digital marketing ecosystem, especially affiliate & partnerships
  • Excellent communication and conflict resolution skills
  • Critical thinking and problem-solving capabilities
  • Time management and detail orientation

Responsibilities

  • Deliver world-class support to top enterprise clients
  • Maintain proactive and reactive relationships with assigned accounts
  • Monitor accounts regularly, conduct check-ins, and build strong client relationships
  • Provide training, product support, and delegate when technical issues arise

Education

  • Bachelor's degree or equivalent experience in Business, Marketing, or related field

Benefits

  • Medical, Dental, and Vision insurance
  • Unlimited responsible PTO and flexible work hours
  • Parental leave and technology stipend
  • Flexible spending accounts and 401(k)
  • Access to Affiliate & Partnerships Industry Certification
  • Office catered lunches, snack bar, and coffee
  • Employee-led inclusive culture and team events
To read the complete job description, please click on the ‘Apply’ button
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CEO of impact.com
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Dave Yovanno
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Average salary estimate

$87500 / YEARLY (est.)
min
max
$80000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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At impact.com, we believe in the power of science and technology to create transformational growth: in our customers, in our company, and in ourselves. And we are in business to create impact through partnerships. Our mission is to deliver disrupt...

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $95,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
June 21, 2025

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