Clinical Risk and Safety Manager

Job Description:

The Clinical Risk and Safety Manager at Intermountain Health will oversee clinical risk management and patient safety services across community clinics, hospitals, specialties, and home services. This role involves identifying and addressing clinical concerns that may lead to patient harm, facilitating early investigations, and supporting process improvements related to safety events. The Clinical Risk Manager will foster a culture of high reliability and performance improvement, focusing on delivering exceptional outcomes, ensuring no harm to patients and caregivers, and promoting relationship-centered care grounded in empathy and collaboration. Ultimately, this position serves as a vital resource for enhancing organizational performance through strong relationships and a shared vision of excellence and accountability.



Essential Functions

• Design and implement a forward-thinking patient safety agenda that promotes caregiver engagement and inter-professional collaboration, establishing Intermountain Health as a national leader in high reliability.
• Provide expert consultation and educational support to clinical and administrative leaders, ensuring a continuous focus on patient safety initiatives across the organization.
• Skillfully identify and evaluate patient safety risks within clinical processes. Lead investigations and collaborate with operational teams to implement effective interventions, ensuring long-term sustainability.
• Manage serious safety events by classifying incidents, conducting thorough analyses, and preparing necessary documentation.
• Facilitate early communication and disclosure processes for patients involved in clinical errors, coordinating with Claims and Legal to determine appropriate measures.
• Deliver high-quality education and training on safety and clinical risk management principles to department leaders and caregivers, aligning with best practices and regulatory standards.
• Collaborate with interdisciplinary teams to drive clinical process improvements based on insights gained from event management and risk assessments.

Skills

• Clinical Risk Management: Expertise in identifying and mitigating clinical risks.

• Effective Communication: Strong ability to communicate complex information clearly and concisely, both verbally and in writing.
• Data Analysis: Proficient in analyzing data to inform decision-making and improve patient safety.
• Project Management: Ability to lead projects from conception to implementation, ensuring alignment with organizational goals.
• Process Improvement: Skilled in identifying opportunities for process enhancements to elevate care quality and patient safety.
• Education Design and Delivery: Competence in designing and delivering educational programs tailored to diverse audiences.
• Regulatory Knowledge: Familiarity with healthcare regulations and standards related to patient safety and risk management.
• Collaboration: Strong interpersonal skills to foster teamwork and build relationships across multiple stakeholders.
• Analytical Thinking: Ability to assess situations critically and develop strategic solutions.
• Adaptability: Flexibility to thrive in a fast-paced, evolving healthcare environment.

Posting Specifics

• Entry Rate:  Depending on experience
• Benefits Eligible: Yes
• Shift Details: Monday – Friday days business hours - No weekends or holidays
• Department:  Clinical Risk & Safety
• Other: Partially remote - mostly working from home, but occasionally will need to go into a facility/hospitals (Southern Utah) 

Minimum Qualifications

• Knowledge of clinical processes and ability to identify gaps in practice standards
• Functions well in difficult situations including conflict resolution in a team environment
• Strong written and verbal communication skills with an ability to teach and train peers and colleagues.
• Demonstrated competence in solving problems and liaising between multiple stakeholders
• Proficient in use of software such as Word and Excel in order to generate documents and data reports.
   

Preferred Qualifications

• Bachelor’s degree
• Demonstrated ability to work in a complex health system (hospitals, ambulatory clinics, post-acute care, etc.)
• Basic knowledge of health care regulations and legal protections related to patient safety work product or quality improvement activities
• Ability to analyze data to identify and prioritize improvement work

Physical Requirements:

Physical Requirements

• Interact with others requiring the employee to communicate information
• Operate computers and other office equipment that require the ability to move fingers and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work on a computer, telephone of other equipment

Location:

Key Bank Tower

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$43.67 - $67.41

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.