Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Department Manager- San Luis Obispo image - Rise Careers
Job details

Department Manager- San Luis Obispo

Job Description

About the Role

As a Department Manager, you’ll be the leader supporting and encouraging your whole team. By bringing everyone together, you’ll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You’ll be aware of your store’s strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits.

A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

Customer Sales & Profit

  • You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines
  • Representing yourself and the H&M brand positively during customer interactions
  • Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them
  • Establish & analyze sales and budget goals, creating plans to optimize results
  • Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers
  • Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
  • Manage your department in a cost-efficient way
  • Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges
  • Ensure all admin routines for both people and operations are handled in a correct way


Fashion & Trend Awareness

  • Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc
  • Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions


Team & Development

  • Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store
  • Complete performance evaluations and succession planning to support business & team needs
  • Retain and share your knowledge and skills with your team
  • Collaboration, planning & teamwork with in-store Visual Merchandiser team
  • Give & receive feedback with your colleagues to learn, develop & support each other
  • Responsible for the teams planning & scheduling
  • Regular communication to store colleagues to inform, motivate and inspire – daily, weekly meetings, etc
  • Ensure all procedures, routines, and legal requirements in all areas of the store are followed
  • Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development


Retail Operations/ Visual & Commercial Execution

  • Secure a clean and tidy sales floor and back of house including stockroom areas
  • Ensure high fashion quality, visual and commercial product presentation, with good garment care
  • Secure good stock levels and provide input on allocation to Area team
  • Ensure the full garment cycle – from delivery to garment presentation – and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided
  • Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
  • Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store
  • Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc)
  • Responsible for opening & closing of store daily

Qualifications

Who You Are

  • To be a successful and effective Department Manager, you’ll be a strong leader who enjoys taking responsibility for others.
  • You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics.
  • You are achievement-oriented, motivated by performance and competition to be truly customer centric.


Why You’ll Love Working at H&M

  • We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability
  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues
  • We are an inclusive company where you’re encouraged to be yourself at work
  • You will have access to a large global talent community, where career growth and aspirations have no limits
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community
  • You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Additional Information

Compensation: expected base salary range is $24.15- $28.50 hourly**
EEOC Code: SLS
Pay Status: Non-Exempt, Hourly


*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.

**H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.

We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.

Benefits:

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage – Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay – 401K – Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.

Inclusion & Diversity:

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description:

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Average salary estimate

$54840 / YEARLY (est.)
min
max
$50292K
$59388K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
H&M Group Hybrid 1950 E 20th St, Chico, CA 95928, USA
Posted 3 days ago

H&M is looking for a Department Manager to lead their team and create an exceptional shopping experience in the Chico Mall location.

Photo of the Rise User
H&M Group Hybrid 3700 Rivertown Pkwy, Grandville, MI 49418, USA
Posted yesterday

Lead and inspire the Rivertown Crossings H&M store team to deliver outstanding omni-channel customer experiences and drive sales growth.

D1 Training - Spartanburg Hybrid Spartanburg, South Carolina, United States
Posted 3 days ago

Join D1 Spartanburg as a part-time Recruiter on a mission to build a thriving athlete community in a high-energy environment.

Photo of the Rise User
Medtronic Hybrid Loma Linda, California, United States of America
Posted 7 days ago

Drive innovative healthcare solutions as a Senior Surgical Account Manager with Medtronic, leading strategic sales in Loma Linda, CA.

Photo of the Rise User
DISCO Hybrid No location specified
Posted 7 days ago
Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays

Join DISCO as an Account Executive and play a key role in expanding our innovative music and media platform across Europe and the UK.

Photo of the Rise User
Posted 3 days ago

Join Too Good To Go as an Account Executive focused on combating food waste through innovative partnerships in our rapidly growing marketplace.

Fiserv Hybrid Remote, California
Posted 5 days ago

Join Fiserv as a Relationship Manager and play a vital role in managing client partnerships in the Fintech industry.

Posted 10 days ago

Join Azamara as a Destinations Concierge, where you'll blend product development expertise with sales acumen to enhance guest travel experiences.

Photo of the Rise User
Sonic Automotive Hybrid Cary, North Carolina, United States
Posted 10 days ago

EchoPark Automotive is seeking passionate Automotive Sales Consultants who excel in creating remarkable guest experiences in a fast-paced environment.

Photo of the Rise User
Posted 2 hours ago

Sealed seeks a Partner Manager to enable and support contractors in rebate programs that help electrify homes and reduce energy waste.

Photo of the Rise User

Lead revenue growth and partnership strategies as Vice President of Sales & Partnerships in a unique remote opportunity at Jobgether.

Posted 8 days ago

As a Senior Account & Relationship Manager at Wolters Kluwer, you will focus on cultivating client relationships and developing new business opportunities to drive sales growth.

Photo of the Rise User

Elevate your career by driving engagement and sales as a LinkedIn Sales Specialist for a dynamic coaching agency.

Photo of the Rise User

Drive incremental sales growth and customer engagement as an Outside Sales Representative for The Home Depot in Gainesville, GA.

Photo of the Rise User
Posted 3 days ago

IronRod Health is looking for an experienced Account Manager to enhance cardiac clinic operations and utilize innovative CRM technologies.

Founded in 1947, H&M is a Swedish multinational clothing-retail company known for its fast-fashion clothing for men, women, teenagers, and children. The company is headquartered in Stockholm, Sweden.

657 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
June 8, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!