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Job details

Solutions Engineer, Acquisition (Remote, Central)

Grafana Labs is a high-growth technology startup specializing in open source observability tools, looking for a Solutions Engineer to join their Commercial Solutions Engineering team. The role focuses on customer-facing technical expertise, supporting sales, and enabling customers with product knowledge while contributing to product feedback and documentation.

Skills

  • Strong technical pre-sales experience (1-3+ years), ideally with Open Source or Metrics/Monitoring technologies
  • Excellent written and verbal communication skills
  • Ability to work collaboratively in a remote-first, international team environment
  • Technical mindset with problem-solving and creative solution skills
  • Ability to articulate technical advantages and value propositions clearly

Responsibilities

  • Partner with Sales to articulate Grafana's value proposition and strategy to customers
  • Own technical engagement with customers to qualify and close opportunities
  • Deliver product and technical presentations and demos
  • Communicate customer feedback to Product Management and Engineering teams
  • Drive product conversations based on customer needs and challenges
  • Enhance documentation and create public/internal enablement materials such as blog posts and videos

Education

  • Bachelor’s degree or equivalent experience
  • Candidates with bootcamp or engineering experience also encouraged

Benefits

  • Equity offerings
  • Bonus eligibility (if applicable)
  • Additional benefits listed on company careers page
  • Supportive diversity and inclusion culture
  • Opportunity to work at a rapidly growing, innovative technology startup
To read the complete job description, please click on the ‘Apply’ button
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CEO of Grafana Labs
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Raj Dutt
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Average salary estimate

$194000 / YEARLY (est.)
min
max
$177000K
$211000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$177,000/yr - $211,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 25, 2025

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