Sr Product & Platform Strategy Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for developing short and long-term product management plans. Key responsibilities include conducting market research and competitor analyses, determining product pricing, developing short and long-term strategies, and identifying innovative opportunities to modernize product offerings and deliver a more unified customer. Job expectations include leading the management and development of products and ensuring that product management efforts are integrated with sales, marketing, operations, implementation, and customer service strategies.

Responsibilities:

• Oversees a set of products and maintains financials, including managing the investment profile and profit and loss (P&L) activities, such as revenue and profit margins
• Partners with internal stakeholders to obtain meaningful insights about markets, clients, and competitors in order to develop products that solve client needs and ensure high adoption rates
• Develops long and short-term product strategy, driving products to provide comprehensive solutions across the bank
• Leads a team responsible for developing plans for product development, supporting the creation of sales training programs, and marketing materials to educate clients and internal teams on product capabilities
• Instills a culture of continuous improvement and effective risk management

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Executive Presence
• Influence
• Oral Communications
• Presentation Skills
• Product Management
• Business Analytics
• Collaboration
• Continuous Improvement
• Problem Solving
• Strategic Thinking
• Attention to Detail
• Innovative Thinking
• Process Management
• Reporting

Line of Business Job Description

This job is responsible for developing and implementing business strategies by managing platform development initiatives from idea creation through deployment. Key responsibilities include identifying customer needs, working with Technology on design options, and validating concepts. Job expectations include leading the management and development of products and developing business cases, partnering with Technology and key operational stakeholders to conduct analyses, and writing business and functional requirements documentation.

The Product Strategy lead is responsible for the articulation and implementation of a comprehensive platform and product strategy, enabling Global AML and Onboarding Operations (GAOO) execute its strategic priorities.  The Product strategy lead will partner closely with technology and product / platform teams to ensure an end to end, global, consistent approach - ensuring technology and automation capabilities are impactful, meaningful and improve the client and associate experience.

Responsibilities:

• Identifies and creates comprehensive strategy & plans for product / platform solution design & implementation.
• Identifies opportunities to streamline & enhance existing & future product / platform needs to best enable operations and support continued growth and operational excellence.
• Partners with internal stakeholders to obtain meaningful insights about clients and associates to develop impactful end to end solutions and reporting.
• Develops and influences tech product / platform strategy, driving efficient solutions.
• Consult with senior management in evaluating current processes, projects and strategies and developing recommendations that drive business and process improvements

Required Qualifications: 

• 5+ years experience driving strategic products / solutions
• Outstanding communication and presentation skills (verbal and written). Must be able to concisely summarize key observations, clearly articulate considerations and propose solutions.
• Must be analytical, detail-oriented, able to manage competing priorities, and eager to move the business forward.
• Strong ability to engage across functions and business lines and build strong working relationships with business partners at all levels of management – proven ability to influence, drive change and deliver results via key business metrics.
• Exhibits a strong drive for results and success, demonstrates a sense of urgency to achieve outcomes, and routinely exceeds expectations. Ability to work autonomously and effectively manage a dynamic work environment.

Desired Qualifications:

• Demonstrated industry knowledge (i.e., clients, competitors, products, etc.) and working knowledge of general bank policies and programs.
• Ability to recognize opportunities or enhancements through deep analysis and financials.

Other Qualifications:

• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Commitment to challenging the status quo and promoting positive change.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.

Shift:

Hours Per Week: