Delivery Lead - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

We are seeking an experienced and strategic Program Manager to oversee and drive the successful delivery of complex programs across multiple teams and stakeholders. The ideal candidate will have a proven track record of managing large-scale projects, aligning initiatives with organizational goals, and ensuring cross-functional collaboration. This role requires strong leadership, communication, and analytical skills.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Lead the planning, execution, and delivery of multiple concurrent projects within a program.
• Develop program roadmaps, timelines, budgets, and resource plans.
• Coordinate across teams to ensure alignment of goals, dependencies, and deliverables.
• Identify and mitigate risks, resolve issues, and escalate as needed to ensure timely delivery.
• Maintain detailed program documentation, including status reports, dashboards, and post-mortem analyses.
• Serve as the primary point of contact for stakeholders and executive sponsors.
• Ensure programs meet quality standards and deliver intended business value. ​

Required Qualifications:

• Experience: Minimum of 5 years of experience in project or program management.
• Education: Bachelor’s degree in Business, Engineering, Computer Science, or a related field.
• Certifications: PMP (Project Management Professional), PgMP, or equivalent certification.
• Demonstrated experience managing cross-functional teams and complex programs.
• Proficiency with project management tools (e.g., Jira, Asana, Microsoft Project, Smartsheet).
• Strong communication, leadership, and interpersonal skills.
• Ability to work in a fast-paced, deadline-driven environment.

Desired Qualifications:

• Master’s degree in Business Administration (MBA) or related field.
• Experience in Agile/Scrum methodologies; Scrum Master certification is a plus.
• Industry experience in [insert relevant industry, e.g., technology, healthcare, finance].
• Familiarity with change management principles and tools (e.g., PROSCI, ADKAR).
• Experience with stakeholder management at the executive level.
• Ability to manage remote and geographically dispersed teams.

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Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

Hours Per Week: