Manager, Communications Old Navy

About the Role

In this role, you will build and develop innovative internal and external content strategies to support the company’s long-range plan. You will collaborate with internal and external partners to plan, develop, implement, and evaluate strategic communications. You will develop a deep understanding of the business and leverage your understanding of industry trends to shape stories that convey the company’s priorities, values, and market position.

What You'll Do

• Celebrating Old Navy with thoughtful and inspiring communications.​
• Crafting breakthrough stories that showcase the magic that Old Navy is (and will always be!) known for.​
• Maximizing cultural relevance for new and existing audiences as partners to marketing​
• Strengthen brand equity with consumers, media, employees and investors, and inspire brand reconsideration​
• Educating and inspiring our employees through engaging brand meetings and messaging.​
• Cultivating a sense of belonging for both customers and employees, while finding ways to spark joy.
  
  We also support Gap Inc. by aligning our work with Gap Inc. Communications Vision and Mission:
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• Cultivate champions who want to work for, shop at, and invest in Gap Inc. and our house of iconic American brands.​
• Create breakthrough storytelling and experiences that elevate Gap Inc.’s narrative and serve as reasons to believe.​
• Share resources with Gap Inc. communications teams across brands to ensure more efficient and effective work
• Partner with the business to build a narrative that communicates our company’s business objectives, culture, and values to our employees, prospective employees, shareholders, and customers
• Design, edit, and oversee the distribution of internal and external communication materials, including program communications, presentations, FAQs and fact sheets, press materials, speeches, articles, and social content
• Provide guidance and support to executive management for internal and external meetings
• Evaluate fit with target audience to ensure comprehension Implement metrics to evaluate effectiveness of communication plan delivery
• Develop standards and guidelines for style and content
• Responsible for quality of services and advice in meeting business partner needs
• Responsible for end results of team and shares responsibility over resources, budget and adherence to policies

Who You Are

• Ability to drive cultural and/or change initiatives, and position a brand/company as a great place to work

• Creative, innovative, and curious; ability to move from concept to ideation to execution; strong bias for action

• Ability to prioritize, multitask, and oversee multiple concurrent projects and workstreams with various business partners

• Excellent written, verbal and advisory skills, including speechwriting experience; proven track record of delivering exceptional written work

• Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions