Product Enablement Specialist

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Enablement Specialist

What does a successful Product Enablement Specialist at Fiserv do?

You will serve as a technical and strategic liaison to business consultants (BCs) with a focus on fostering success for new hires. In this role, you will be the go-to expert on our Clover product – Conducting technical demos for our sales teams and potential referral partners, addressing in-depth product questions, providing solutioning support, and delivering product communications.

What you will do:

• Conduct engaging, solutions-oriented technical demos that highlight key functionality and customer benefits for our New Hire BCs.
• Serve as the go-to expert for answering technical and product-related questions for New Hire BCs.
• Host weekly touchpoints with New Hire BCs to provide product training
• Collaborate with our Partnerships team to showcase the value of Clover’s solutions to prospective partners and associations to sign more referral agreements.
• Manage Product Newsletters for BCs to stay up to date on latest Clover product updates.
• Provide input into Product Strategy for New Hire and Continuing Educaton training programs.

What you will need to have:

• Bachelor’s Degree in relevant field (Business Management, Marketing, HR, Education).
• 5 years of experience/knowledge in financial/merchant service sales process, tools, systems & products.
• 2 years of experience in Learning & Development or in similar business-function role such as Sales or Support.

What would be great to have:

• Experience as SharePoint administrator
• Formal facilitation certifications by accredited vendors
• Sofware sales and/or product management experience
• Experience working with the Clover solution

Applicants must be authorized to work for any employer in the US. We are unable to provide employer sponsorship or take over sponsorship of an employer sponsored visa at this time.

Salary Range

$96,400.00 - $162,000.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.