Sr. Director, Enterprise Architecture

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:

The Senior Director, IT – Enterprise Architecture is the head of IT enterprise architecture, driving the strategy and implementation of enterprise architecture for all EVERSANA. You will lead the architecture used by the business units across the enterprise and help coach them to achieve superior business outcomes. A key aspect of this role is to coach and lead by influencing parts of EVERSANA to the product operating model and help the shared services technology organization transition to team topology.

This hands-on leadership role will work closely with the technology and cross-functional stakeholders to shape enterprise technology strategy, drive modernization initiatives, and align IT delivery with business outcomes. As a player-coach, you will provide both strategic architectural leadership and tactical support, serving as a trusted advisor to business and technology leaders while mentoring a small team of architects and systems thinkers.

This is a high-impact opportunity to shape how technology enables value across the enterprise. You’ll be working directly with the CIO and leadership team to build a scalable, agile, and modern IT function that drives business growth and innovation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Enterprise Architecture Leadership
  • Lead the enterprise architecture team, own and evolve the enterprise architecture strategy, standards, and governance.
  • Establish architecture principles that support agility, scalability, and product thinking across a broad range of legacy and modern technologies based on the business needs.
  • Define current and future state architecture roadmaps aligned with business goals.
• Business Partnership
  • Serve as a consultative partner to senior business and IT leaders.
  • Translate business strategies into architectural initiatives and actionable roadmaps.
  • Support technology decision-making for major investments and digital programs.
• Product Operating Model Transformation
  • Provide architectural leadership as the company shifts to a product-centric delivery model.
  • Design modular, reusable platforms and services that support product autonomy.
  • Help define boundaries, interfaces, and ownership patterns for product teams.
• Team Topologies Adoption
  • Coach IT organization on Team Topologies principles (e.g., stream-aligned, enabling teams).
  • Support platform and enabling team setup through architecture patterns and tools.
  • Promote fast flow, clear team APIs, and DevOps readiness across the organization.
• Hands-On Architecture Work
  • Engage directly in architecture reviews, modeling, and solution design
  • Work with development teams to ensure technical decisions align with architecture vision
  • Provide coaching and mentorship to junior architects and engineers
• IT Leadership team
  • Be a key leader on the IT Leadership Team, collectively improving the performance and value creation of the IT organization.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Responsible for and oversee their respective department.
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTATIONS OF THE JOB:

• Enjoys working on multiple projects at a time 
• Be able to communicate at all levels of the organization
• Continuous learner and Team player 
• Strong communicator at all levels of the organization and to clients and partners
• Is a leader within EVERSANA, driving client delight, outcome based mindset and coach for peers
• Travel (20%)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• BS in Computer Science, Analytics, Business Intelligence, or related field
• 15+ years in technology architecture, including enterprise architecture, solution design, and strategic planning Strong prior IT background as a developer, technical analyst and or administrator
• 20+ years software or infrastructure architecture experience
• Proven experience leading architectural transformation in a product-oriented environment
• Familiarity with Team Topologies, Domain-Driven Design (DDD), and platform thinking
• Strong business acumen and ability to act as a bridge between technology and business strategy
• Experience in Agile, DevOps, and modern software delivery practices
• Excellent communication and influence skills across executive, technical, and operational audiences
• Prior experience as a player-coach, managing small, high-performing architecture teams

PREFERRED QUALIFICATIONS:

• Masters Degree in Computer Science, Analytics, Business Intelligence, or related field
• Health care (provider, pharmaceutical, and/or health plan) experience strongly preferred
• Experience in product operating model
• Basic understanding of TOGAF, SAFE or similar certifications
• Senior architecture experience
• Business architecture experience
• Experience in multi-cloud or hybrid cloud environments
• Familiarity with modern architecture tooling (e.g., LeanIX, Miro, etc)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $177,000 to $208,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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