Group Leader - job 1 of 4

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Perform both technical and personnel aspects of group operations; performing work within the department or other areas as required; act as a technical resource, trainer, and troubleshooter to specific department, make recommendations for operational and/or technical improvements; communicate effectively within the group; coach and develop direct reports, plan and monitor workflow, monitor data and support departmental MOS; demonstrate and strengthen leadership qualities.

Essential Duties and Responsibilities:

• Work Standards: 
• Applies GMP/GLP in all areas of responsibility, as appropriate 
• Applies the highest quality standard in all areas of responsibility 
• Demonstrates and promotes the company vision 
• Demonstrates strong client service skills, teamwork, and collaboration 
• Proactively plans and multitasks to maximize productivity 
• Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration 
• Regular attendance and punctuality 
• Support and promote company policies and procedures 
• Proactive and effective escalation to appropriate management 
• Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system 
• Enforces safety policies across all areas of responsibility 
• Perform laboratory tasks as required to deliver on department objectives 
• Monitor and control cost 
• Perform all functions in support of and in compliance with all state and federal employment regulations 
• Communicates effectively with client staff members 
• Conducts all activities in a safe and efficient manner 
• Performs other duties as assigned

Leader of Direct Reports: 

• Foster a positive and professional work environment 
• Communicate a clear vision and motivate staff to excel 
• Monitor and approve employees’ time worked through time-entry system 
• Follow communication plan policy for regular meetings as directed by your business unit 
• Coach, train, and develop others within the group with respect to their personal development to maximize performance 
• Manage workflow and perform daily monitoring to meet customer service needs and KPI 
• Conduct semi-annual performance reviews and interview applicants 
• Perform training record review for direct reports 
• Ensure data integrity record keeping to maintain compliance 
• Confront and address problems, concerns and performance issues in real time 
• Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs 
• Effectively delegate and exercise accountability of self and others

Minimum Qualifications:

• Bachelor's degree in chemistry, biology, biochemistry, or related degree concentration.
• Ability to manage method establishment work 
• 3+ years of laboratory experience.
• Responsible for the direct management of the non-leadership employees in the department

Additional Preferences:

• Self-confidence, leadership, ability to reason, make sound decisions, delegate work, display empathy and sensitivity towards others
• Motivation to excel and inspire excellence in others
• Display ability to manage the work of others and see projects through to completion
• Display strong communication skills, including verbal, written and presentation skills
• Display mental and emotional stability and maturity
• Possess ability to handle personal stress and diffuse stress in others
• Strong organizational skills and ability to multitask
• Display good judgment and tact in recognizing and solving problems
• Set positive example for others
• Display dedication to quality, ethics, and customer service
• Display pride in appearance, conduct and company

Working schedule will be Full-Time, First Shift, M-F 8am-4pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply. No relocation assistance will be given. This position is NOT remote. 

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.