IT Senior Manager - API Office

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position offers a hybrid work environment, which includes the ability to work from home, while also requiring a semi-regular on-site presence as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

Responsibilities

As an IT Senior Manager in the API Office, you will lead a team of solution architects and product managers that are responsible for the API Marketplace used by both internal and external consumers, setting organizational standards and providing API guidance to IT.  The API Office is a consumer store front to IT, offering key API services such as governance, API strategy, standards, reporting, and API consumer tooling. You will collaborate with senior IT leaders and on IT projects that support and advance the way we do business. You will collaborate closely with both API providers and consumers, helping to promote an API First mindset across IT and supporting IT initiatives as it relates to our API Strategy.  This is an excellent opportunity to utilize your strong leadership and communication skills. 

The API Office, in collaboration with our platform partners, is preparing to implement an event driven architecture solution for Enterprise Mobility. The IT Senior Manager will serve a pivotal role on this initiative by leading the project team through delivery and addressing issues and risks as they are encountered.  Engagement with application development and infrastructure technology teams will be critical to navigate the complexities of a new platform implementation and the development of key eventing solutions. 

Beyond the API Office, the IT Senior Manager will have an opportunity to partner with senior leaders to provide strategic thought leadership and process implementation as we determine the organizational strategy of the new Developer Services department.  Developer Services consists of both the API Office and Cloud Office and are in the early phases of a new and evolving department. This position is also responsible for people management activities including career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews. 

This is your opportunity to play a pivotal role in implementing event-driven architecture and driving the strategic evolution of the Developer Services department. Leverage your existing expertise and leadership skills to make a lasting impact in a dynamic and innovative environment! 

Required Skills and Abilities

• Excellent relationship building skills
• Superb communication skills – both written and verbal designed to engage an audience across a broad range of technical expertise and/or business acumen 
• High degree of collaboration skills; works well with others as it relates to generating ideas 
• Must be able to demonstrate people development experience at various levels that leads to successful career development and high performing teams 
• Proven transformational leadership capabilities with the ability to establish and maintain solid working relationships across infrastructure and solution teams 
• Self-starter, with proven success executing complex projects and programs that span multiple applications and areas 
• Proven product mindset that focuses on customer value, prioritizing continuous evolution, data-driven decisions, and customer delight 
• Experience with Agile development methodologies and tools, and practical experience implementing applications through the SDLC and release 
• Proficient knowledge of project management concepts, from planning and inception, through implementation and support 
• Must demonstrate success in tactical and strategic execution as well as escalation awareness 
• Proven ability to identify, develop, communicate, and implement standards and procedures that support department objectives  
• Demonstrated customer service support ethic and focus to deliver the highest, most consistent level of customer service to our customers 

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• The Senior Manager position requires 8+ years of relevant experience 
• 5+ years of experience successfully leading, coaching, and developing technical and non-technical team members 
• 5+ years of experience with API development, including individual contribution and leadership
• 2+ years experience with an API Marketplace and supporting API providers and consumers of APIs 
• Must have experience leading direct reports including career planning/support, training, interviewing, hiring, rewarding, disciplining, and conducting performance and salary reviews. 
• Must be committed to incorporating security into all decisions and daily job responsibilities

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• Knowledge of API concepts and strategies, such as domain modeling and taxonomy 
• Knowledge of Event Driven Architecture (EDA) and strategy 
• Knowledge of Publisher/Subscriber (Pub/Sub) concepts 
• Experience with an ITSM solution, Service-Now or similar is preferred 
• Experience leading teams through change preferred 
• Knowledge of Jira and Confluence is preferred 
• Experience partnering with third party vendors on contracts and statements of work