Post-Closing Specialist

Ent Credit Union exists to improve the financial quality of life of the people we serve. This mission drives us every day, but we are more than our mission. We're also individuals using our unique abilities to make our organization, and the communities we serve, better than they were yesterday. We're a not-for-profit that puts people above profits and actively invests in our community. Our rapidly growing team is expanding our reach to serve more people throughout Colorado. To spread our mission far and wide, we need people like you. If you're interested in a paycheck with a purpose, apply with us today. Our people make the difference, and we truly believe you are our greatest asset.

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position.

The purpose of the Post-Closing Specialist is to ensure timely and accurate quality reviews of closing documentation for all mortgage loan products, coordinating with all appropriate parties to verify errors are properly resolved before shipping and delivering loans to investors. They will also ensure the loan is compliant with regulatory and Credit Union policies. The Post-Closing Specialist will serve as the liaison between the members, mortgage lending staff, and third parties to the mortgage transaction once the loan has closed. They will also be responsible to utilize all available resources to remain proficient and knowledgeable with Mortgage Lending products, procedures, and regulations.

Essential Functions

• Audit closing packages for accuracy to include verifying signatures, notaries, dates, and completeness. Scan documents to virtual file, secure original collateral documents and complete/submit application for VA LGC or FHA MIC.
• Prepare CHFA loan files for sale following procedure set by investor to include using their websites to transfer documents, etc. Resolve any deficiencies on investor report from initial sale of loan. Ensure all information on purchase advice is accurate. Email ACCTG after purchase is complete. Transfer loan file to investor within systems and complete file.
• Address any post-closing conditions to include correcting documents, following up with members, other mortgage teams, vendors, receipt & securing of recorded documents, and title policies.
• Research and maintain an updated knowledge of progressing loan program guidelines. Understand and meet all regulatory guidelines to guarantee loan compliance.
• Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Minimum Formal Qualifications for this Position

• High School Diploma/G.E.D. or equivalent.
• 2+ years combined experience in customer service, financial services, real estate, accounting, or finance-related field to include: Required
• 6+ months experience with first mortgage servicing, processing, closing, or other related experience. Required

Technical or Specialized Knowledge/Skills:

• Applied knowledge of 1st mortgage products.
• Applied knowledge of Mortgage Lending business terminology and process flow.
• Practical knowledge of investor and lending regulations.
• Propensity to analyze post-closing documents to ensure compliance with regulatory requirements.
• Propensity to analyze and problem solve to create positive outcomes for all interested parties.
• Talent to prioritize/manage files and allocate resources.
• Organized, detail oriented, flexible, and able to multi- task in an ever-changing environment.
• Display positive, professional demeanor and work independently with little supervision.
• Self-motivated.
• Initiative to meet and/or exceed job standards and willingness to take on other tasks that support the goals of the Credit Union.
• Effective verbal and written communication skills.
• Analytical and mathematical skills.
• Proficient with computer programs such as the Microsoft Office Suite (MS Word, Excel, PowerPoint, Outlook etc.).

Certifications Required:

• None

Environmental, Physical and Psychological Requirements

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Frequently
• Lifting - Rarely (40 Lbs)
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Occasionally
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Occasionally
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Occasionally
• Noises louder than normal speaking volume - Occasionally
• Temperature Changes - Rarely
• Atmospheric Conditions - Rarely

The pay range for this position is: $22.62 to $25.75 per Hour (S12)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, and internal pay equity.

This position is eligible for a monthly incentive plan.

Benefits Summary Sheet

At Ent Credit Union, we offer a comprehensive benefits package, including:
 

• Health Benefits: Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• Paid Time Off: During your first year, enjoy 16 days of paid time off (PTO) plus 9 paid holidays. And it grows from there.
• Volunteer Time Off: Paid time off to give back to the community.
• Education Support: Up to $10,000 annually for higher education and assistance for certifications.
• Exclusive Discounts: Significant savings on home, car, and personal loans.
  
  For more information about our outstanding benefits please visit our careers page at www.ent.com/careers.
  
  We anticipate this position to close on 06/27/2025. Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)