Engineer, Enterprise Systems Support
Skills
- Excellent communication skills
- Problem-solving abilities
- Familiarity with Windows and Mac OS
- Knowledge of Windows Server and Microsoft Active Directory
- Experience with remote access systems and MFA/VPN
Responsibilities
- Troubleshoot hardware, software, and connectivity issues for end-users
- Support AV systems and Telephony in all offices
- Execute appropriate technical responses to customer issues
- Create and update how-to guides and process documentation
- Arrange warranty repairs and maintain stockrooms
- Provide exceptional customer service, especially for executive users
- Learn and adapt quickly to new IT processes and technologies
Education
- Bachelor's degree in IT or related field
- Relevant IT certifications preferred
Benefits
- Flexible working hours
- Professional development opportunities
- Health and wellness programs
- Supportive work culture
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Founded in 2008, Cross River Bank is a financial institution that provides personal and corporate banking products and services to individuals and companies such as checking, savings, and personal loans. Cross River Bank is located in New Jersey.
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