GSOC Specialist Team Lead

Control Risks is seeking an experienced and proactive GSOC Specialist Team Lead to guide a high-performing team embedded within the Global Security Operations Center (GSOC) of a major Fortune 500 client. In this role, you’ll oversee mission-critical intelligence and operations, drive continuous improvement, and serve as a key player in safeguarding the client.

• Lead with purpose. Supervise a team of GSOC Specialists, overseeing onboarding, training, quality assurance, and scheduling to maintain round-the-clock operational excellence.
• Stay ahead of global risk. Monitor unfolding global events—such as natural disasters, civil unrest, and geopolitical threats—and assess their potential impact on the client’s global workforce and operations.
• Set the standard. Review and refine intelligence products, alerts, and reports to ensure clarity, relevance, and strategic value for executive-level stakeholders.
• Drive operational excellence. Optimize workflows, identify gaps, and implement solutions that enhance efficiency, accuracy, and responsiveness across GSOC operations.
• Own the big picture. Deliver detailed situational briefings and updates to senior global security leadership with confidence and authority.
• Shape future capabilities. Lead the development and implementation of GSOC standard operating procedures, best practices, and new technologies to advance operational capabilities.
• Train for success. Coordinate and participate in training initiatives and exercises to ensure team readiness and compliance with protocols.
• Innovate and evolve. Spearhead the adoption of new services, tools, and technologies that improve intelligence gathering, communication, and operational performance.

• Bachelor’s degree in related field (international relations, international security, political science, journalism, regional studies, etc.)​
• 5+ years of experience in intelligence analysis, threat monitoring, and threat assessments​
• Proven experience managing a team in a GSOC or emergency response environment. ​
• Experience working with global risk intelligence and incident response software.​
• Proven ability to accurately draw conclusions by synthesizing raw data and information from multiple, unrelated sources into a finished comprehensive product​
• Strong oral and written communications skills in English ​
• Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.​
• Experience with emergency mass notification systems.​
• Experience with travel risk management software platforms

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

The base salary range for this position is $90,000-95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.