Credentialing Specialist

Compass Government Solutions, LLC (CGS) is a Woman-Owned Small Business dedicated to serving those who have served our nation. We are committed to excellence in everything we do and that starts with our people. At CGS, we believe our employees are the key to our success.

CGS is currently seeking a Credentials Specialist with federal government contracting experience to provide remote services on our corporate team. As CGS is preparing for growth and building an exceptional team with dynamic communicators with individuals who want to contribute to our vision and support the mission of our work. CGS is looking for the ideal candidate that has an operational mindset with outstanding and effective customer services and people management skills, capable of managing deadlines and possesses the ability and desire to create and build relationships with our clients and the people who work on our federal contracts.

This position is for the individual who applies critical thinking to understand and address situations as our company grows and evolves. 

Essential job functions (includes but is not limited to)

• Highly focused on the review of credentialing files and reporting to work with candidates and cross-functional teams to obtain missing, incomplete, and expiring items
• Maintain online filing information for all candidates going through the credentialing/onboarding process
• Driving initiative to expedite the onboarding process and minimize the time in process
• Regularly communicates with internal and external candidates via email and/or phone
• Regularly communicates with customer and subcontractor relationships via email and/or phone
• Oversees regulatory compliance expectations for state and federal programs
• Formulates criteria and workflows for candidates to follow to meet state and federal requirements to gain system access
• Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
• Maintain confidential records and data, including but not limited to sensitive security information, personnel contact information, background check submittal information and employer information
• Uses Microsoft Outlook daily to perform administrative duties
• Participates in collaborative meetings and may serve as point of contact for specific programs or platforms
• Supports recurring internal and external audit of records
• Applies concept of continuous improvement to develop new skills during changing initiatives
• Adhere to all company and department employment policies regarding security and confidentiality

Knowledge, skills, and abilities

• Analytical skills to receive, assemble and report on data records
• Extremely attentive to details
• Possess a high level of self-motivation and energy, and work with minimal supervision
• High organizational and time management skills
• Highly developed oral and written communication skills
• Fosters working relationships with leadership and other contract Points of Contact
• Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
• Proficiency in Adobe and/ DocuSign, Office Suite which includes Word, Excel, PowerPoint, Outlook
• Ability to work as part of a team with excellent interpersonal skills

Qualifications

• Minimum 2 years of credentialing experience; government healthcare required
• College degree required 

Benefits:

• 401(k) available
• Paid Time Off
• Paid Holidays
• Short Term Disability (STD), and medical, dental, life, and vision plan options available

EOE AA M/F/Vet/Disability