Staff Software Product Engineer, RCM (NYC)

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

The Revenue Cycle Management (RCM) Product Team at Commure + Athelas powers the core operating system for our practices. Our product—Insights—provides practice staff and administrators with everything they need to efficiently manage their practice’s operations. We maintain 150+ customer-facing features, ranging from high-level reports and visualizations to workflow automation tools to help the staff boost their practice’s revenue.

As a Staff Product Engineer, you will play a key role in scaling and maintaining our website’s infrastructure, ensuring a seamless user experience as we grow to support thousands of practices nationwide.

Beyond development, this role will help define the technical direction of Insights’ architecture, shaping how and where services are built and deployed. You’ll help foster a culture of continuous improvement, enhancing the reliability, scalability, and performance of our web applications while elevating the technical skills of the entire engineering organization.

What You’ll Do

• Drive the technical direction of our practice management platform, Insights, ensuring it scales to support thousands of practices and millions of users

• Design, build, and maintain scalable full-stack solutions using ReactJS, Python, and PostgreSQL

• Improve system reliability and observability by implementing best practices in monitoring, logging, and alerting

• Optimize performance and scalability of our web applications, ensuring seamless user experiences as we rapidly expand

• Collaborate with infrastructure and backend teams to ensure high availability and resilience of core functions

• Mentor and guide engineers, fostering a culture of technical excellence and continuous learning

• Lead and deliver high-impact projects, balancing speed and quality in a fast-paced, high-ownership environment

• Conduct in-depth code reviews, uphold best practices, and drive architectural improvements across the stack

• Work closely with product and design teams to build intuitive, user-friendly experiences for healthcare providers and staff

What You Have

Required

• 8+ years of professional software development experience, with a focus on building scalable full-stack applications

• Proficiency in full-stack development with expertise in JavaScript (React/Vue), Python, and PostgreSQL

• Strong architectural skills with experience designing and maintaining highly scalable, reliable, and performant web applications

• Experience leading multi-month, high-impact projects, balancing trade-offs, and delivering results in a fast-paced environment

• Deep understanding of modern front-end engineering—React fundamentals, performance optimization, state management, and component-driven design

• Experience working with complex backend systems, including designing APIs and optimizing database performance

• Strong debugging and problem-solving skills, with a focus on observability (monitoring, logging, and alerting best practices)

• Ability to mentor engineers and drive technical excellence across the organization

• Excellent communication skills, with the ability to effectively present technical concepts to leadership and cross-functional teams

Preferred

• Experience scaling front-end applications in a fast-growing, high-traffic environment

• Deep understanding of frontend performance optimizations and ability to diagnose bottlenecks in React applications

• Strong product intuition with a track record of influencing UX/UI decisions to improve usability

• Background in data visualization and building interactive dashboards for analytics-heavy applications

• Experience with developer tooling and CI/CD pipelines for frontend applications

• Familiarity with modern API design patterns (GraphQL, REST, gRPC) and best practices in backend-for-frontend (BFF) architectures

• Contributions to open-source projects or a strong engineering blog presence

• Experience working in highly regulated industries (finance, insurance, government) with a focus on security and compliance

• A passion for improving healthcare and healthcare operations in America

If you're excited about shaping the technical foundations of a high-impact healthcare startup, we'd love to hear from you!

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.