Staff Software Engineer (RCM Core Backend) - job 1 of 2

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About the Role

The RCM Core Team at Commure + Athelas is responsible for RCM's core backend architecture. This includes our automation suites, which provide leverage to our operations team and free clinical staff from menial work, as well as RCM's core backend services, which enable our RCM Product and EHR teams to deliver delightful product experiences. We also own the internal tooling, shared data models, and scaling + performance efforts for our RCM + EHR bundle.

As a Staff Software Engineer, you will play a critical role in designing additions and improvements to our core backend services and automation suites, ensuring their scalability and reliability. You will ensure successful product delivery, working closely with Product Managers, Operations, and other engineers.

This role will also help shape the technical direction of the company’s RCM + EHR suite, influencing how and where services are built. You’ll help foster a culture of continuous improvement, elevating the reliability and scalability of our system while leveling up the entire engineering organization. Your impact is measured by how efficiently our products solve real problems—spanning internal workflows to external performance. We move fast, so you’ll uphold high quality while rapidly delivering features.

What You’ll Do

• Enable doctors to be doctors by automating menial work in the healthcare industry: Add to and improve our suite of automations and core backend flows.

• Own our team’s outcomes: Operate in a high-ownership, fast-paced environment, solving complex technical challenges at scale. Enable our team to overcome challenges regardless of their nature.

• Craft and drive our technical direction: Author and review design documention for new efforts on the RCM + EHR teams, ensuring their scalability and reliability. Raise the bar for quality in our software development lifecycle.

• Lower the Toil in maintaining our systems: Ensure our products are easily observable through best practices in monitoring, logging, and alerting. Architect our flows to be resilient and robust, as well as gracefully failing and self-healing.

• Up-level our engineering team: Mentor and guide other engineers, raising the technical bar across the organization. Constantly look to build leverage for the engineering function.

What You Have

Required

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

• Experience working with Postgres (or other relational databases) in high scale environments.

• Strong debugging and problem-solving skills and a history of demonstrated resourcefulness.

• Track record of making successful architectural decisions to deliver multi-month, high-impact projects.

• Passion for mentoring and guiding other engineers, driving technical excellence in a fast-paced environment.

• Excellent communication skills, with the ability to effectively present technical concepts to leadership, cross-functional partners, and other engineering teams.

• 8+ years of professional software development experience, including building scalable web applications.

Preferred

• Understanding of modern cloud platforms (AWS, GCP) and how they can be leveraged to create reliable and scalable systems.

• Experience with monolith decomposition and service-oriented architectures.

• Hands-on experience with Kubernetes, container orchestration, and service-oriented architectures (SOA).

• Experience establishing high throughput event driven systems.

• Knowledge of healthcare security and compliance standards (HIPAA, SOC 2).

If you're excited about shaping the technical foundations of a high-impact healthcare startup, we'd love to hear from you!

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger, Commure and Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Flexible PTO (pending specific geographical locations) , medical, dental, vision, maternity and paternity leave. Note that benefits are subject to change and may vary based on jurisdiction.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.