Staff AI Engineer - AI Product

Role Overview:

We are seeking a highly skilled and innovative Staff AI Engineer – AI Product to join our ClickUp Engineering team. In this role, you will drive the development of intelligent, user-facing features that leverage the latest advancements in AI and large language models (LLMs). You will work closely with product, design, and engineering teams to deliver seamless, impactful AI-powered experiences that delight our users and differentiate ClickUp in the productivity space. This is a product-focused engineering role requiring deep expertise in AI, LLMs, and building scalable, production-ready applications.

Key Responsibilities:

• Lead the design, development, and deployment of AI-powered features and products that directly impact ClickUp users.
• Collaborate with product managers, designers, and engineers to identify opportunities for AI-driven innovation and translate user needs into technical solutions.
• Integrate and orchestrate multiple LLMs and AI models to deliver robust, context-aware, and personalized user experiences.
• Prototype, test, and iterate on new AI features, leveraging user feedback and data to drive continuous improvement.
• Ensure the reliability, scalability, and performance of AI-powered features in production environments.
• Stay at the forefront of AI research and product trends, incorporating the latest advancements into ClickUp’s product roadmap.
• Address AI privacy, security, and compliance challenges, ensuring responsible and ethical use of AI in user-facing applications.
• Mentor and guide other engineers in best practices for building AI-powered products.

Qualifications:

• Proven experience building and shipping AI-powered features or products in a production environment.
• Deep understanding of LLMs and AI models, including their strengths, limitations, and integration strategies.
• Experience working with orchestration frameworks and integrating multiple AI models to deliver cohesive user experiences.
• Experience developing evaluation frameworks and metrics for AI features, with a focus on user impact and business value.
• Familiarity with AI privacy, security, and compliance best practices.
• 5+ years of backend and/or full-stack engineering experience, with proficiency in Python, JavaScript/TypeScript, or similar languages.
• 5+ years of experience with PostgresDB, MySQL, or other related DBs.
• 5+ years of experience with Elasticsearch or other related technologies.
• Experience setting up production-ready observability and logging.
• Demonstrated ability to collaborate cross-functionally and translate product requirements into technical solutions.
• Passion for staying updated with the latest AI research and applying it to solve real-world user problems.
• Excellent communication and mentorship skills, with a track record of influencing product direction and engineering best practices.

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