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FCDU SUPERVISOR

Job Description

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE BENEFITS OPPORTUNITY SPECIALIST CS TITLE.

The Homelessness Prevention Administration (HPA) works to keep New Yorkers in their homes. HPA works with the Department of Homeless Services (DHS), the NYC Housing Authority (NYCHA) and many other organizations and City agencies to assist families and individuals in need in obtaining and maintaining stable, affordable housing.

HomeBase is a homelessness prevention program, funded by the New York City Department of Homeless Services (DHS) and administered by Community-Based Organizations (CBOs) in high-need neighborhoods. The CBOs provide casework services and also help individuals and families locate existing community-based resources such as job training, childcare, and anti-eviction legal services.

Under general supervision, with latitude for independent decision making and action, in accordance with agency policies/procedures and federal/state regulations, reports to the Deputy Director of the FHEPS Centralized Determination Unit (FCDU) responsible for determining eligibility for receiving the FHEPS housing subsidy program administered by NYC Human Resources Administration. This program assists families with moving out of shelter into permanent housing and/or maintaining permanent housing by providing a housing subsidy to cover all or a substantial portion of the rent. The AJOS II will supervisory support for the FHEPS Centralized Determination Unit

The Prevention and Housing Assistance (PHA) is recruiting for an Associate Benefits Opportunity Specialist II to function as the FCDU Supervisor who will:

- Provide second level review of FHEPS applications completed/processed by AJOS I

- Review and audit selected records, including computerized records, to ensure that the information contained is accurate, complete and supported by appropriate documents and in compliance with all applicable policies and procedures

- Review, compile, and analyze activity reports submitted by the teams. Prepare management reports.

- Investigate and respond timely to inquiries from DHS, Community Based Organizations, legal services and other authorized FHEPS providers.

- Monitor the Rental Assistance Database (RAD) to ensure cases do not go beyond 10 days without a determination to comply with prescribed timeframe for decisions.

- Monitor time and leave of AJOS I staff.

- Hold monthly unit meetings to disseminate information related to program.

Work Location: 109 East 16th Street, New York, NY

Hours/Schedule: Monday – Friday 9am – 5pm

ASSOCIATE BENEFITS OPPORTUNITY - 56316

Qualifications

1. A four-year high school diploma or its educational equivalent, and three years of
full-time satisfactory experience working directly in social/human services or a
related setting, providing either:
a) client services.
b) employment planning/counseling services which involves job development,
skills assessment, and employment placement or other economic
opportunity programming.
2. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience working as a Benefits Opportunity Specialist; or
3. A baccalaureate degree from an accredited college; plus eighteen months of full time satisfactory experience as described in one (1) above.
4. College credit from an accredited college may be substituted for this experience
on the basis of 60 semester credits for 9 months of the work experience described
above. However, all candidates must have at least 18 months of full-time
satisfactory experience working as a Benefits Opportunity Specialist or performing
social/human services work as described in one (1) above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
June 12, 2025

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