Superintendent of Street Environmental Services- Public Works (0942) (156326)

Specific information regarding this recruitment process is listed below.

This is a Position-Based Test conducted in accordance with CSC Rule 111A.  

Application Opening:  Friday, June 13, 2025
Application Deadline: Continuous. The application filing period will remain open until at least Thursday, June 26, 2025. It may close at any time after this date.
Compensation Range: $203,476 – $259,610 (Range A)
Benefits: Full-time roles with the City of San Francisco come with a wealth of benefits to support you and your family. Learn more here: https://careers.sf.gov/benefits/
Recruitment ID: PBT-0942-156326, RTF0156325
Appointment Type: Permanent Civil Service 

This position is at the San Francisco Public Works Department. The eligible list from this examination may be utilized for future positions in this classification and at other City departments. 

San Francisco Public Works (SF Public Works) is recruiting to fill the position of Superintendent in the Bureau of Street Environmental Services. 

San Francisco Public Works has a far-reaching portfolio with a $453 million annual operating budget, an active capital portfolio that exceeds $3 billion and a workforce of 1,700-plus employees. The department operates around the clock, touching every neighborhood in San Francisco. The staff designs and manages the construction of civic buildings and streets; cleans and greens the right of way; maintains civic buildings; manages multi-million-dollar bond programs; trains people for jobs; keeps the right of way free of hazards; paves the roads; repairs bridges and public stairways; expands accessibility; and works at the forefront addressing some of San Francisco’s biggest challenges. With a mission to enhance the quality of life in San Francisco for residents, visitors and business owners, Public Works is committed to providing outstanding public service through an equity lens.

Please visit the “About Us” section of our website at https://www.sfpublicworks.org about to learn more about the department’s core values, Racial Equity Initiative, leadership team, history, budget and more.

We are seeking a Superintendent of Street Environmental Services (SES), you will report directly to our Deputy Director of Operations (DDO) while leading a team of over five hundred (500) dedicated civil servants within the SES Bureau. In this role, you will ensure seamless and effective delivery of 24/7 services. SES core services include street cleaning, graffiti abatement/removal, abatement of illegal refuse dumping, and code enforcement.  In addition, your bureau provides support for special events with volunteer labor and special projects that includes cleanups for parades, protests and other city events. SES manages the storage of "bag-and-tag" items recovered from public spaces, public trash cans, and cleaning the City’s tunnels. The SES Bureau participates in the City’s “Neighborhood Street Teams” to clean and support partner agencies in the efforts to improve street conditions.    

You will collaborate closely with other city agencies and key stakeholders to plan and execute major public events while responding swiftly to street emergencies. We are seeking a data-driven manager who can look for opportunities to gain efficiencies in work using new technologies, policies or procedures.  If you possess strong management skills, a passion for public service, and a vision for enhancing San Francisco’s public street environments, this represents an exceptionally rewarding opportunity for you.

Essential Responsibilities and Duties:
As an Operations Bureau Superintendent, your duties may include, but are not limited to, the following:

Strategic Operations: Develop and execute administrative and operational objectives by planning and overseeing all bureau activities through subordinate supervisory personnel. This involves creating, reviewing, and enforcing operating procedures, rules, regulations, policies, methods, and reports, as well as analyzing data to refine operational policies.

Stakeholder Engagement: Interact with managers from other bureaus and city agencies during meetings and in response to inquiries and requests. Represent the Department to the public, community groups, legislative bodies, and City representatives, and serve as a proxy for the deputy director when needed.

Budget Management: Lead the development of the bureau’s budget and establish budget priorities. Prepare, implement, and monitor the budget, including annual budget estimates, reviewing expenditures, approving modifications, and setting procurement policies for materials, contracts, and equipment.

Personnel Oversight: Develop staffing plans and manage all personnel matters. Monitor staff performance, provide coaching and training, administer disciplinary actions, when necessary, organize work assignments and set goals for career training and development for all bureau personnel.

Policy and Procedure Implementation: Establish and implement internal bureau policies and procedures. Direct the preparation of key correspondence and periodic financial, administrative, and technical reports, while ensuring proper maintenance of bureau records.  Ensure robust and consistent training of employees on policies and procedures and maintain accurate and consistent  records of completed trainings

Vehicle and Equipment Management: 
Manage and provide oversight of our "Keywatch" system to monitor vehicle use, periodically review vehicle use GPS programs, ensuring effective management of the bureau’s equipment and vehicles, including accessories. Collaborate with IT and staff regarding the department’s Computerized Maintenance Management System (CMMS) training and make policy decisions related to mobile operations and CMMS implementations.

Emergency Response Leadership: Lead initiatives in response to directives from the Mayor’s office, the  Department’s Emergency Manager and serve as a vital member of the 24/7 Public Works emergency response team during critical events and incidents.

Technical Oversight: Direct and perform technical duties related to the bureau’s specialized functions, including inspecting mechanical and manual street cleaning, graffiti removal, illegal sign removal, and public trash cans as well as with the SES crews supporting the City’s homeless response teams.

Minimum Qualifications:

Education:
Possession of a baccalaureate degree from an accredited college or university;

Experience:
Six (6) years of managerial experience, all of which must include supervisory responsibility, and directly reporting to roles equivalent to a Director, Superintendent, or Executive Leadership. This Experience must include responsibility for planning and managing programs related to:

1. Maintenance, street cleaning, refuse collection, and graffiti abatement; or
    
2. Construction, maintenance, and repair of the public right-of-way; or
    
3. Code enforcement related to streets, facilities, or buildings.

License:
Possession and maintenance of a valid California Class C Driver's License, at the time of appointment.

Substitution:
Qualifying experience as described above may be substituted for the education requirement on a year-for-year basis, up to four (4) years (One year of work experience is equal to 30 semester or 45 quarter units).

Note(s):
One year full-time employment is considered equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full- time employment.

A valid out-of-state driver’s license is acceptable during the application process. A valid California driver's license must be obtained prior to appointment and maintained throughout employment

Applicants must meet minimum qualification requirements by the final filing date unless otherwise noted.

CONDITION OF EMPLOYMENT 
Valid Driver’s License: Applicants must possess a valid Class C driver’s license with no restrictions that would prohibit them from legally performing the essential functions and duties of the role.

SELECTION PROCEDURE/EXAMINATION REQUIREMENTS
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Management Test Battery (Weight 100%):
Candidates deemed qualified will be invited to participate in a computer-based examination designed to measure competencies in job-related areas which may include but not be limited to: Problem Solving; Leadership; Decision Making; Interpersonal skill; Human Resources Management; Team Building; Communication; Conflict Management and Process Improvement. For more information about this Management Test (and a suggested reading list), please click here. A passing score must be achieved on the Management Test Battery to continue in the selection process.

This is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Scores attained on the Management Test Battery will be valid and 'banked' for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take the Management Test Battery. The Management Test Battery may be used for many other classes; therefore, your test score may be applied to one or more of these classes if you choose to apply to future recruitments. If the selection process for the future announcement is held within one year of the date of this examination and it includes the Management Test Battery, your score will be automatically applied to that announcement. However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take the Management Test Battery. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another announcement for which the Management Test Battery is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Note: Candidates must achieve a passing score on the Management Test Battery exam in order to be ranked on the eligible list.

Eligible List/Score Report:
Once you pass the exam, you will be placed on an eligible list and given a score and a rank. The duration of the eligible list will be six (6) months and may be extended with the approval of the Human Resources Director.

Certification:
The certification rule for the eligible list resulting from this exam will be the “Rule of the List”.

Post-Eligible List:
Candidates will be invited to interview based on test scores and experience that most closely matches the responsibilities of the position determined from a review of the application materials.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/.

The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.
http://sfgov.org/civilservice/rules

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Seniority Credit in Promotional Exams
• Right to Work
• Copies of Application Documents
• Diversity Statement

Statement on Diversity, Equity, and Inclusion: At the City and County of San Francisco, we share a commitment to a diverse, inclusive and equitable community. Each member of our organization is responsible and accountable for what they say and do to make San Francisco an inclusive and equitable place to live and work by employing fair and just practices to and for all.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or the application process, please contact or Exams Unit by email at [email protected]. 

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.