Business Banker

Description

ABOUT US

Chino Commercial Bank is a locally owned and operated community bank committed to providing exceptional banking services with a personal touch. We pride ourselves on building strong relationships with our clients and contributing to the economic vitality of our communities. 

SUMMARY

We are seeking a proactive, client-focused Business Banker to join our Commercial Banking team. This position is responsible for acquiring, managing, and growing small to mid-sized business banking relationships. The ideal candidate will have a strong understanding of commercial banking products and services and a proven ability to deliver customized financial solutions to business clients. 

This position is focused on the development of sales and maintaining and expanding the referral sources. The position of Business Banker must maintain compliance within audit, internal controls, security, BSA, and CTR standards.

ESSENTIAL DUTIES

1. Work with the Sales Manager on sales programs to generate new business.
2. Work to achieve specific goals in the assigned sales programs.
3. Source and develop prospects and potential clients and secure business banking services and product sale
4. Meet with customers or potential customers to discuss personal financial and business banking needs. 
5. Answer questions and provide recommendations and business solutions. 
6. Cross sell appropriate banking products and services to prospective customers, promoting business for the Bank; referring customers to appropriate staff as needed.
7. Respond timely to customer’s requests regarding small business banking products.
8. Follow up on any leads, letters and mailers provided by Branch Manager or Business Development Officer. 
9. Open new accounts, both business and personal by assigning account numbers; completes forms requiring customer signature(s); checks Chexsystem history; accepts initial deposits; prepares all documents and items pertaining to business and personal checking accounts, savings accounts and certificates of deposit for processing.
10. May perform routine and intermediate branch and customer service duties.
11. Assists in answering telephones and directs callers to proper Bank personnel.
12. Provides effective customer service and assists in resolving problems within given authority.
13. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
14. Records, files, scans, updates information and sorts reports as required.
15. May type routine letters, reports and forms.
16. Maintains files; copies and faxes documents.

SECONDARY DUTIES

The position of Business Banker performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Business Banker is not responsible for the supervision of any employee(s); however, the incumbent is required to provide leadership, training and support to less experienced staff members.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. 

The environment for this position is an open office that is mostly clean and comfortable. The employee is in a non-confined office-type setting in which he or she is free to move about at will. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. 

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. 

The employee may operate any or all of the following: telephone, copy and fax machines, adding machine (calculator), scanner, encoder, money counter, credit card terminal, typewriter, computer terminal, personal computer and related printers.

MENTAL DEMANDS

The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.

Requirements

POSITION REQUIREMENTS

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

• High school diploma or general education degree (GED); three (3) or more years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution customer service and cash handling background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Intermediate experience, knowledge and training in business banking products and branch operation activities, terminology and products and services.
• Intermediate knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
• Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
• Intermediate typing skills to meet production needs of the position.
• Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner.
• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, compose correspondence, and speak clearly to customers and employees.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Effective organizational and time management skills.
• Ability to work with general supervision while performing duties.
• Current California driver’s license and a vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities.

The incumbent must be able to perform this position safely, without endangering the health or safety to himself or herself or others. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.