Commercial Trucking Claim Adjuster – Cargo/APD Focus

Overview

Commercial Trucking Cargo Adjuster

Location: Remote (Work from Home)Schedule: Monday-Friday, 8:00 AM to 4:30 PM Salary Range: $65,000 - $75,000 per year

Why Join CCMSI?At CCMSI, we’re dedicated to delivering exceptional service to our clients while fostering an employee-focused culture. As a 100% Employee-Owned Company certified as a Great Place to Work, we value integrity, passion, and enthusiasm. Joining our team means being part of a supportive environment with structured career development programs, comprehensive benefits, and the opportunity to grow within a company that genuinely cares about your success.

About the Role

Join CCMSI’s growing nationwide claims team as a Multi-Line Claim Representative II – Commercial Trucking Cargo Adjuster, supporting a single, dedicated client account. In this fully remote role, you’ll investigate, evaluate, and resolve cargo and auto physical damage (APD) claims—specifically comprehensive and collision (Comp/Coll) losses—across multiple jurisdictions within the lower 48 states.

We’re seeking a self-motivated, detail-oriented adjuster with experience in commercial trucking operations, cargo liability laws, and multi-jurisdictional claim handling. This is an excellent opportunity to work from home while collaborating with a seasoned team and contributing to CCMSI’s reputation for exceptional claims management and client service.

Responsibilities

• laims Investigation:

  • Analyze cargo claims to validate losses and determine liability.
  • Review relevant documentation, including Bills of Lading, delivery receipts, invoices, and photographs.
  • Conduct interviews with shippers, drivers, and other stakeholders to gather facts.

  Claims Evaluation:

  • Assess the extent of loss or damage and determine appropriate compensation in compliance with federal and state regulations (e.g., the Carmack Amendment).
  • Identify and pursue subrogation opportunities when applicable.

  Claims Resolution:

  • Negotiate settlements with claimants, insurers, and other involved parties.
  • Collaborate with carriers, brokers, and legal teams to resolve disputes efficiently.
  • Clearly communicate claim outcomes to all stakeholders.

  Documentation and Reporting:

  • Maintain accurate and detailed records of investigations, decisions, and settlements.
  • Prepare reports for clients and carriers, ensuring compliance with timelines and guidelines.

  Regulatory and Industry Compliance:

  • Stay informed about cargo liability laws, industry trends, and regulatory updates.

Qualifications

What You Bring to the Table...

Required Skills & Experience:

• Adjuster’s License (required).
• At least 3 years of experience in cargo claims, insurance adjusting, or a related field.
• Strong knowledge of commercial trucking operations and cargo liability laws.
• Proficiency in claims management systems and Microsoft Office (Excel, Outlook, etc.).
• Excellent analytical, negotiation, and communication skills.
• Ability to manage multiple claims and prioritize tasks in a fast-paced environment.

Nice-to-Have Skills:

• Experience in Commercial Trucking Auto Property Damage (COMP/COLL) claims.
• Certifications such as AIC (Associate in Claims) or ARM (Associate in Risk Management).
• Familiarity with multi-state claims and jurisdictional nuances.

Ready to Make an Impact?If you’re a detail-oriented, proactive professional passionate about the commercial trucking and cargo claims industry, this is the opportunity for you! Join CCMSI and become part of a team that values your contributions and invests in your future.

About CCMSIAs a leading Third Party Administrator (TPA) in self-insurance services, CCMSI offers tailored claim management solutions to clients nationwide. With a commitment to exceptional service and a focus on employee growth, CCMSI is a place where your career can thrive.

Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.  CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

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