Business Development Director

WHO WE ARE LOOKING FOR - we seek out people who are ...

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are pro-active, innovative, and experts in their own unique areas 

 WHAT SETS US APART - at Caring for Family of Companies, a family-owned and family-focused organization, we’re cultivating a team of mission-focused, driven experts who embody our vision and culture of providing the highest caliber support to the numerous Entities, Employees, and Clients that we serve. We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of leaders. 

COMPANY CULTURE -

Join Our Growing Team at Caring for Family of Companies!

At Caring for Family of Companies, we’re not just offering a job—we’re inviting you to be a part of something special. As we expand, we’re looking for compassionate, self-motivated individuals who thrive in a team-oriented environment where respect, collaboration, and support are at the heart of everything we do. Our growth is driven by our commitment to delivering exceptional care as well as expansion to new markets. We pride ourselves on a culture where everyone has the opportunity to grow and make a real impact. If you’re passionate about helping others and ready to contribute to a team that values compassion and ownership, come join us in shaping a brighter future together!

Learn more about how we’re raising the bar in new ways in this quick 2-minute video at: https://www.youtube.com/watch?v=9RuitZ9CoKk. 

ROLE RESPONSILITES - As a Business Development Director, you're the leader and face of the branch, spearheading sales, business development, and networking efforts. You’ll also onboard new Clients, providing outstanding customer service and careful documentation. 

COMMUNITY REFERRAL PARTNER ACQUISITION AND ONGOING RELATIONS

• Lead expansion efforts, with a focus on healthy payor mix and diversification – especially private pay market growth
• Travel regularly for relationship management to build trust with community referral sources and expand the Company’s reach.
• Grow business, focusing on existing market expansion, while developing a robust pipeline of referral partners. 
• Serve as an ambassador for the Company, networking with referral sources to procure new revenue streams, including APD Case Managers, Social Workers, Nursing Facilities, VA Case Managers, Hospital Discharge Planners, Hospice Administrators, Urgent/Emergency Care Physicians, Insurance Brokers, Attorneys, etc.
• Network with community engagement organizations such as Senior Brokers, Rotary and the Chamber of Commerce.
• Document, monitor, analyze, track, update, and report on the generation of new revenue sources using CRM.

BUSINESS DEVELOPMENT, CLIENT ACQUISITION AND ONGOING RELATIONS 

• Create a growth pipeline for the acquisition of new Private Pay, LTCI, and VA Clients. 
• Carefully track leads, providing documentation in Care Management Platform.
• Intake new Clients during the initial in-home consultation. 
• Secure Client Services Authorizations and tracking expirations to ensure all billed hours are collectable. 
• Develop robust and comprehensive Care/Service Plans to provide customized care for each Client, according to their individual needs, preferences, and Payee scope of authorized/allowable services. 
• Conduct on-site quarterly evaluations of existing Clients. 
• Manage relationships with both Prospect and Current Clients and their families. 
• Maximize profitability and growth while adhering to Oregon Administrative Rules, Federal, and State laws.
• Other duties as assigned

ROLE QUALIFICATIONS 

• Excellent verbal and written skills in English required.
• Proficient in Excel, Microsoft Outlook, PowerPoint, and Word.
• Excellent attention to detail and ability to maintain accurate records.
• Thorough knowledge of best practices for handling PHI as governed by HIPAA
• Experience handling highly confidential and sensitive information.
• Outstanding attention to detail, project management, documentation, organizational, and planning skills.
• Ability to take initiative and work independently.
• Ability to work in a fast-paced team environment with a commitment to reach goals and meet deadlines.
• Exceptional time management abilities to meet deadlines and manage multiple tasks simultaneously.
• Outstanding positive attitude with the ability to grasp and embrace the company's overall goals and objectives and portray them to customers and staff. Able to work well with others in a collaborative and respectful manner.
• Strong leadership skills
• A desire to be out in the community networking and building referral pipelines 

COMPREHENSIVE WELLNESS PORTFOLIO -In your role with Caring for Family of Companies, you’re responsible for upholding, executing, and supporting our mission.  As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays
• A Bonus Personal Celebration Day – to use on a day of your choosing!
• Health insurance: Up to 100% company contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed
• Dental Insurance and Vision Insurance
• Company Paid $25,000 Life Insurance Policy 
• 401K Retirement Program - with Employer Match
• No-Cost Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Pet Insurance – peace of mind that your pets will have the care they need
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week – with Lunch on us!
• A Family-First, Family-Focused Culture – and a supportive team to work alongside!