Account Manager – Sustainable Technologies

 Responsibilities 

• Evaluate and analyze customer device collection trends to execute strategies to maximize customer engagement and collection compliance  

• Own customer implementations and ensure seamless rollout through coordination with cross-functional  and external teams  

• Provide in-service training and education to hospital staff across multiple shifts, addressing program performance, opportunities and program benefits 

• Assist the Business Development Representative by identifying growth opportunities and collaborating to expand account penetration to maximize value for customers 

• Build consultative, positive working relationships with external business partners  

• Gather data and participate in developing presentations relative to customer reprocessing program performance 

• Act as a single point of contact and proactively work to resolve customer or service-related concerns to drive program success 

• Maintain knowledge of the current industry and competitive landscape including, GPOs, healthcare economics, competitors and competitive products etc.   

Qualifications

• Bachelor's degree or relevant work experience preferred

• 0-2 years in a consultative environment role such as sales, customer service or marketing preferred 

• Excellent phone, written, and in-person communication skills 

• Customer-focused and results-driven 

• Strong work ethic and eagerness to develop and grow skills  

• Ability to assess, analyze and utilize good decision-making skills to problem solve  

• Proficiency with Microsoft Office 

• A valid driver's license issued in one of the 50 States with a clean driving record 

• Ability to travel domestically and within region often involving overnight stays and stays up to one week in duration   

• Customer/Vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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