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Customer Support Specialist, Sunday-Thursday, 12am-9am ET image - Rise Careers
Job details

Customer Support Specialist, Sunday-Thursday, 12am-9am ET

Calendly's Customer Experience team is dedicated to enhancing customer interactions with a focus on product enablement. We are seeking a Customer Support Specialist to provide exceptional support during overnight hours.

Skills

  • Technical software troubleshooting
  • Customer support experience
  • Excellent written and verbal communication

Responsibilities

  • Resolve customer tickets via Live Chat, Phone, or Email
  • Provide solutions and maintain expert-level product knowledge
  • Document and escalate customer issues appropriately
  • Participate in support initiatives to improve service standards

Education

  • High School Diploma or equivalent

Benefits

  • Quarterly Corporate Bonus
  • Equity awards
  • Competitive benefits
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$48033 / YEARLY (est.)
min
max
$40861K
$55205K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Calendly is on a mission to take the work out of scheduling so that our customers can accomplish more. Our product is used by millions of people across many industries including sales, recruiting, customer success and education.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,861/yr - $55,205/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 17, 2025

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