Head of Middle Office Product

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Head of Middle Office Product

Reporting to the Global Head of Sales, the Head of Middle Office (MO) Product will establish the strategy and go-to-market plan for the product offering globally. Work closely with cross-functional teams and/ or 3rd Party Middle Office Provider (s) to deliver an integrated, holistic front-to-back solution.

The ideal candidate will draw from their deep investment management Middle Office experience that is required for this position, incorporate a detailed operating model with specific data management challenges & opportunities and establish best practices with key metrics to measure progress and results. 

KEY RESPONSIBILITIES

• Develop and execute a product roadmap that aligns with business objectives, prioritizes initiatives, goal setting, and establishes the evaluation criteria to ensure successful delivery.  

• Responsible for setting sales targets and investment plan for Middle Office product.

• Working with Relationship Excellence team on go-to-market strategy and execution of sales plan. 

• Define product metrics, measure performance, and use data to inform product decisions.

• Work closely with cross-functional teams and/ or 3rd Party Middle Office Provider (s) to deliver an integrated, holistic front-to-back solution.

• Drive product innovation by keeping up to date with industry trends.

• Work to proactively to understand the client’s needs and objectives, introduce new ways of working, and solicit feedback.

• Identify existing components within the BBH infrastructure to assist in adding to a MO solution.

• Collaborate successfully by working closely with clients, consultants and others within the market for review of target operating model, middle office current state and target state.

• Drive customer focus and empathy, create alignment by bringing groups together, foster their growth while working towards a unified vision.

• Deliver high-quality products that delight customers and align to their expectations.  

REQUIREMENTS

• Minimum of ten years’ experience developing and leading a Product segment within an Asset Manager or Service Provider (i.e. Custodian, Index Provider, Exchange, Specialist, etc.)

• Experience in solutions architecture with a focus on constructing data solutions, engaging and integrating third party capabilities & partners.

• Possesses curiosity, conviction and courage to ask the hard questions, explores new ideas, and continuously learns and researches to meet goals.

• Strong communicator and influencer; able to effectively communicate ideas regardless of the audience, able to rally associates to your vision.

• Possesses a “get-it-done” attitude – can get around roadblocks and stay focused on the vision. Organized, resourceful, and able to prioritize tasks.  

• Has an interest in constantly learning new tools and technologies and a passion to share their knowledge with the team. 

• Excellent PowerPoint skills and writing ability.

• Experienced Project Management / Consulting skills.

• Professional business acumen: ability to interact in a professional manner at all levels, both internally and externally.

• Detail oriented with proven ability to see open issues to resolution.

• Travel is required.

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.