Hiring ASAP - Customer Experience and Marketing Specialist
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Competitive pay based on experience and with possible opportunities for bonuses!
- Paid training!
- Paid Sick Leave , can accumulate 1 hour for every 30 hours worked.
- Flexible schedules - on site shifts are 4-5 hours; easy to schedule around school or other jobs. Shifts typically run-on weeknights from 3-7 pm and on weekends during the morning hours.
- Marketing shifts - need to visit local businesses , day cares and kids play areas for promoting about swim school. Need to have a personal vehicle and should be able to drive.
This position is a combination of Customer Experience Specialist, known as a "Deck Ambassador" works poolside at our swim school and Marketing Specialist who visits local business and participates in local events . This position plays a critical role in providing an excellent customer experience and getting more leads to our business.
Your Typical Responsibilities:
- 60-70% of time will be allocated customer experience specialist.
- Setting up and breaking down the pool deck area before and after each shift.
- Welcoming students and parents/guardians to the pool deck area.
- Answering customers' questions about their account, their child’s progress, or about the program.
- Assist swim instructors and managers when needed during swim lessons.
- 30-40% of time should be spent on marketing.
- Visits local business , day cares , kids play areas.
- Identify local events where there will be high foot fall and reach out to event organizers to setup a booth for promoting about swim business.
- Fixed hourly salary + Additional bonus will be provided for every new lead brought through marketing efforts.
- Excellent interpersonal communication and organizational skills.
- Have a responsible and professional demeanor.
- 1+ years of customer service experience..
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.
Flexible work from home options available.
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