Operations & Finance Specialist

BPCM is looking for a proactive, detail-oriented Operations & Finance Specialist to join our team and support the day-to-day workings of our growing agency. This mid-level position is ideal for someone who thrives in a fast-paced, collaborative environment and is eager to learn about business operations, finance, and agency life.

Reporting to the Operations and Finance leads, this role supports essential internal processes that help keep the agency running smoothly—from onboarding and internal communications to budget tracking and vendor coordination.

What You’ll Do

Operations Support

• Help coordinate internal processes across HR, IT, and office administration teams.
• Assist in maintaining policies and standard operating procedures; help communicate updates to staff.
• Support the evaluation and improvement of internal tools (e.g., project management and communication platforms).
• Help with onboarding logistics, internal documentation, and tracking compliance items.
• Support coordination with vendors—collecting quotes, tracking agreements, and assisting with renewals.
• Assist with office logistics including supply ordering, basic tech needs, and workspace requests.
• Keep internal calendars, shared resources, and operations documentation up to date.
• Pitch in on internal projects and cross-team initiatives as needed.

Finance Support

• Assist the finance team with monthly close tasks like collecting approvals and checking reports.
• Help track team and project budgets, organize expenses, and update financial records.
• Answer internal questions related to billing, expenses, or vendor payments.
• Support billing and contract entry processes to help ensure timely invoicing and reporting.
• Help prepare simple financial documents for clients and leadership review.
• Contribute to small projects like budget tracking, data cleanup, or vendor cost reviews

What You’ll Bring

• 2-4 years of relevant experience in operations, administration, and/or accounting/finance—agency experience a plus, but not required.
• Excellent organizational skills and attention to detail.
• A problem-solving mindset and willingness to learn on the go.
• Strong communication skills and comfort interacting with different teams.
• Familiarity with Concur, Quickbooks, and Excel; experience with project management or CRM tools like Hubspot, is a plus.
• Ability to juggle multiple tasks and meet deadlines in a collaborative environment.

• Medical, Dental, Vision Benefits
• 401k and additional supplementary benefits
• WFH Stipend
• Summer Fridays
• Generous PTO policy with a 2-week holiday break in December

The anticipated salary range for this position is $65,000.00- $85,000.00. Actual compensation is based on a range of factors including but not limited to skill set, level of experience, and location. Whether a prospective employee will be paid within the compensation range listed above will depend on a number of factors including but not limited to the candidate's depth of experience and qualifications; the level of specialization the role requires; budgetary considerations, and the local market conditions that exist where the employee will be based.

This role will be hybrid, 3 days minimum in office.

Why BPCM: 

We believe that the strongest aspect of our agency is our team, and we take great care in ensuring their wellbeing, connection and support. Our past, present and future team will tell you that BPCM is extremely strong at balancing a fast-paced, high-achieving environment with a strong community and individual care. Our agency is committed to excellence for our clients, and for each other. We offer a competitive salary, benefits, hybrid work schedule, WFH stipend, summer hours and a generous Paid Time Off policy.

BPCM is committed to fostering and promoting an inclusive environment that allows us to recruit and retain highly talented staff with diverse backgrounds and differing abilities. 

The job description is to be used merely as a guide of expectations rather than an exhaustive list of all duties and competencies.  All requirements and skills are subject to change as business needs evolve.