Volunteer Program Coordinator

Description

The Boulder Public Library District (BPLD) is committed to advancing equity in our diverse community by providing accessible programs, print and digital materials, tools and technology, and educational opportunities. Across our five current locations, we are proud to offer a range of resources, including a makerspace, art galleries, outdoor learning areas, a multimedia local history archive, community literacy programs, and a theater.

Boulder Public Library strives to be a safe and welcoming place for all staff and patrons alike. Through outreach, community partnerships, and volunteer-driven programs, we aim to tailor our services to meet the needs of individuals who may face barriers to visiting our physical locations.

We circulate more than 1.5 million items annually, but we believe that a library is more than a place to borrow free materials. As a vital civic space, we provide opportunities for our more than 500,000 yearly visitors to study, host meetings, be introduced to new people or experiences, and connect to essential local services.

Our employees are part of a vibrant and uplifting workplace culture that honors the joy and commitment of meaningful public service, while also caring for the individual needs of each team member. Our work is highly collaborative, adaptive, inquisitive, and is always ongoing. We are passionate individuals with diverse backgrounds, interests, and experiences, and we are dedicated to our mission of connecting people, ideas, and information to transform lives and strengthen our community.

Job Summary: The Volunteer Program Coordinator manages the daily work of volunteers and volunteer-run programs, coordinates outreach to volunteers and partner agencies, and facilitates volunteer support of library services, programs, and small and large-scale events. They contribute to the development of volunteer systems and tools that provide a consistent experience, supporting volunteer engagement. This position will directly support BoulderReads (literacy programs for adults and children).

 We are hiring for a 40-hour-per-week, non-exempt, at-will position. 

Essential Functions:

• Leads and administers ongoing, volunteer-run programs and services such as Reading Buddies, one-on-one tutoring, and other literacy programs as assigned. (35%)
• Conducts evaluation of volunteer support and participation, and volunteer services procedures and processes. Reports results, recommends, and implements improvements. (10%) 
• Recruits, trains, supports, and coaches volunteers to effectively fulfill their roles. (20%)
• Coordinates with and advises colleagues to plan for volunteer support needs, define goals, create work plans, and evaluate outcomes. (15%)
• Trains staff on best practices, procedures, policies, and systems for volunteer management and to effectively use the volunteer management technology and systems. (10%)
• Oversees the collection and maintenance of volunteer participation data to ensure data integrity. (10%)

Additional Responsibilities:

• Conducts evaluation of volunteer support and participation, and volunteer services procedures and processes. Reports results and recommends and implements improvements. 
• Coordinates with colleagues about volunteer involvement in BPLD services, programs, and events outside of the BoulderReads team. 
• Develops strategic relationships, builds effective alliances, and collaborates with other organizations and agencies to ensure volunteer programs are effective, inclusive, and aligned with community needs.  
• Coordinates program-specific and department, and library-wide volunteer appreciation.  

Health and Wellness Benefits:

• Group medical, dental, and vision benefits to employees who work 20 hours or more per week
• Lifestyle Spending Account for all benefit-eligible employees
• Employer paid basic life and long-term disability insurance
• Employer-paid employee assistance program for employees and their household members
• Health Savings or Flexible Spending Accounts for all benefit-eligible employees
• Voluntary, employee-paid, group accident, critical illness, and hospital indemnity plans for all benefit-eligible employees
• Employees who work 20 hours or more per week are eligible to take up to 12 weeks of paid parental leave following the birth of an employee’s child or the placement of a child with an employee for adoption or foster care
• Infant at Work Program

Time-off Benefits:

• New employees accrue 4 weeks of paid vacation
• 80 hours of paid sick leave per year for employees who work 20 hours or more per week
• 12 paid holidays and 3 floating holidays
• Time off for jury duty, bereavement, and voting
• Pet adoption leave
• New grandparent leave

Helping Your Future:

• Public Employee Retirement Association of Colorado (PERA) Defined Benefit Plan or PERA Defined Contribution Plan
• PERA 401(k) Plan
• Tuition reimbursement program and student debt repayment assistance
• Paid training and professional development

Library Perks:

• Easy access to unlimited resources—including books, movies, programs, digital technology and more

Requirements

Minimum Qualifications:

• Education and experience: Bachelor’s degree and a minimum of four years of experience in organizing volunteers and volunteer programs or any equivalent combination of education and experience.
• Technology skills: Intermediate skills using Microsoft Office, managing databases and a variety of technology tools, ability to learn and manage volunteer database/management systems.  
• Volunteer coordination: Experience recruiting, training, and managing volunteers from a wide range of backgrounds and for broad variety of roles and tasks, from ongoing programs to one-day events. Ability to collaborate effectively with diverse teams and learn about community needs and best practices for volunteer management on an ongoing basis.

Preferred Qualifications:

• Experience with project management and coordinating volunteer support for large-scale programs and events. 
• Experience with outreach and marketing to recruit new volunteers.  
• Experience with designing, creating, and managing, new systems and tools and processes to facilitate volunteer work. 

Working Conditions:

Light work in an office environment and periodically meetings and outreach in the community at community organizations’ offices and events. Exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Performing repetitive motions. Grasping, lifting and/or raising objects from a lower to a higher position, or moving objects horizontally from position-to position. Seeing, hearing, and speaking required.        

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Please apply by June 25th at 4 pm.  Interviews for the role will occur shortly after the position closes. 

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Application Accommodations

BPLD is committed to advancing equity in our diverse community, and jobs are one great way for us to do this. Please let us know if you require accommodations due to a disability to apply for this position.

Examples of this could include: providing a paper copy of the application, emailing the interview questions to you in advance, or reading the application to an applicant with a visual impairment. This is not an exhaustive list.

Please note a few things:

• If you need more time to complete any sections of the application, we recommend using a word processing document or text file to fill out the answers. The system times out after 30 minutes and does not retain your information. Having it in a word processing document will help in case you need to copy and paste the information back into the application. There is a 1000-character limit for responses to those questions.
• Uploading documents and qualifications can impact the formatting of your resume. We will not discount your application if Paylocity transcription alters the formatting.

Reach us at [email protected], and we will work with you to determine if we can accommodate your request.