Service Engineer I - job 1 of 2

Bosch Rexroth is one of the world’s leading providers of Drive and Control Technologies. Regardless of the motion task that customers face anywhere in the world, they will always find a Bosch Rexroth team with local experience and the appropriate know-how from more than 30 industries and all drive and control technologies. Our associates take on their customers’ challenges with passion and persistence until the right solution is found. This is what makes Bosch Rexroth a strong, reliable partner for Mobile Applications, Machinery Applications and Engineering and Factory Automation. As the Drive & Control Company, we develop, produce, and distribute our components and system solutions in over 80 countries.

Bosch Rexroth, dba HydraForce, Inc. offers one of the most comprehensive lines of high-quality hydraulic cartridge valves for the mobile and industrial equipment markets. We design and manufacture high performance valves that meet virtually any need encountered in machine design. Our cartridge valves are designed to fit a wide range of industry-common valve cavities. Our employees enjoy a fast-paced and challenging work environment that provides them with daily opportunities to Power Forward their careers. For almost 35 years, Bosch Rexroth, dba HydraForce, Inc. has been producing the most innovative elector-hydraulic control solutions for the mobile machinery and industrial equipment markets.

Responsibilities:

• Carry out regular communication and calls with customers to develop and maintain effective relationships
• Ensure the RMA response targets are achieved (content and timing)
• Develop and maintain effective relationships with manufacturing & production engineers, supply management personnel, quality and accounting departments
• Define priority of claims to be handled to satisfy customers in the best possible way
• Carry out regular visits to customer production facilities for discussions with manufacturing & production engineers; provide prompt and effective resolution to recurring production issues.
• Actively support problem solving activities; assure the achievement of the different steps and providing suggestions to improve quality level
• Support PMI activities for service (Warranty) harmonization
• Support quality engineers and act as facilitator for customer quality issues at both at customer and HydraForce

Physical Requirements:

• The job involves Continuus sitting and frequently standing.
• The job involves lifting weight in-between 10- 25lbs

Travel Requirement:

Once in every two or three months to customer sites.

• A bachelor's degree in mechanical engineering or related field or 8 years of commensurate experience in lieu of
• 0-3 years of experience with bachelor's degree completed
• Comprehensive understanding of lean manufacturing and quality tools
• Read and understand Quality, Environmental, Health & Safety policy and discuss with their immediate superior any specific points which require clarification
• Computer literate,with sound knowledge of Microsoft packages, experienced in use of MRP and Quality Control system.
• Excellent communication skills with the ability to express ideas, share technical information and communicate at all levels, both verbally and in writing

Salary and Benefits:

The US base salary range for this full-time position is $50k- $63k Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc. The Recruiter can share more details about the specific salary range during the interview process.

Your well-being matters to us at Bosch! That's why we offer a total package that goes beyond just a paycheck. Alongside a competitive compensation package, you'll enjoy a suite of benefits designed to empower you in every area of your life! Think of it as our way of investing in your success! This includes:

• Prioritizing Your Health: Access to high-quality medical, dental, and vision plans; Health Savings Accounts (HSA) and Flexible Spending Accounts to make managing your healthcare easier; plus wellness programs to help you stay healthy and energized.
• Securing Your Future: We offer a 401(k)-retirement plan with company match, safe harbor contribution into the 401(k) and provide resources to help you confidently plan for retirement. 
• Supporting Your Life: Paid time off to recharge and pursue your passions, and tuition reimbursement to invest in your professional development.
• Providing Peace of Mind: Access to life insurance and disability coverage to protect you and your loved ones.

Must Have:

• Must have US work authorization.
• Indefinite U.S work authorized individuals only. Future sponsorship for work authorization is not available.

We are an Equal Opportunity Employer including disability/Veterans.

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