Business Analyst

About Avalere Health

At Avalere Health, we are powered by a single, unifying mission to make EVERY PATIENT POSSIBLE. Our three capabilities – Advisory, Medical, and Marketing – move as one, seamlessly collaborating to ensure every patient is identified, supported, treated, and cared for, equally.  

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. 

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.  

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs. 

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.  

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About the role

We are seeking a Business Analyst who can work independently in a fast-paced agency environment. This requires high proficiency in IT requirements documentation and experience with custom web applications based on Microsoft technologies. The Business Analyst works with cross-functional teams to create innovative, high-quality web applications, advanced reports, and digital offerings for our clients in the pharmaceutical industry. The Business Analyst ensures requirements are defined before a technical solution is designed and implemented. This serves as a key role in the Avalere Health project lifecycle and ensures that the final deliverable meets client expectations and maximized return on investment.

• Gather, document, analyze, and validate business requirements by extracting them from documentation and eliciting them from representatives of cross-functional business teams.
• Lead requirements gathering sessions using discovery workshops, interviews, and analysis in partnership with UX. 
• Identify gaps in process, communication, and requirements to ensure we are developing the best possible product.
• Actively manages requirements and acceptance criteria to ensure accuracy and completeness of the developed solution.
• Supports software testing and the QA team by reviewing test plans and ensuring business requirements are fully validated.
• Acts as a resource to clarify and scope tasks for members of the development and testing teams.
• Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when disagreeing with them.
• Improves systems by studying current practices, then recommending and/or designing modifications.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Proven skills documenting business requirements and effectively translating technical specifications into accessible business language.
• Knowledge of the full software development lifecycle from inception to deployment.
• 3+ years of relevant experience.
• Demonstrated project management skills.
• Effectively handles incomplete information and changing circumstances; possesses the ability to shift gears; can decide and act without having the total picture; embraces when things are up in the air.
• Excellent attention to detail and communication skills.
• Proactive, results-oriented problem solver with strong organization skills.
• Learns quickly when facing new problems; analyzes success and failures as clues to improvement; quickly grasps the essence and the underlying structure of anything.
• Enjoys the challenge of unfamiliar tasks. Possesses a high level of intellectual curiosity.

• Solid technical background, specifically with ecommerce, mobile app and website technologies, data and analytics.
• AEM experience (Adobe Marketo ideally).
• Experience working with Jira and Confluence in an Agile environment.
• Experience at a marketing agency in a regulated industry.

What we can offer

You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. 

Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.  

We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.