Operations IT Business Partner - job 1 of 2

Job Title: Operations IT Business Partner

Introduction to role:

The Operations IT Business Partner will develop key relationships within their business area to build an in-depth understanding of priorities, gaining early insight into changing needs to ensure customers gain appropriate value from IT services, capabilities, and innovations. This role will drive the delivery of innovative business solutions to create maximum competitive advantage.

Accountabilities:

• Build strong relationships with stakeholder groups, developing a deep understanding of the short-term and long-term business direction.
• Assess and prioritize requirements in line with IT strategy.
• Develop and maintain the customer account plan, including accurate customer forecasting, demand planning, and effective delivery of the plan.
• Develop business impact assessment, identifying risks and issues that may affect current and future business units and roles, and create a business readiness plan.
• Develop and maintain performance metrics and proactively identify areas for improvement.
• Present and gain commitment to IT initiatives, using specialist knowledge to gain commitment to established or new IT services.
• Work collaboratively with:
• IT Strategy, Capabilities, Architecture, Portfolio Management, and Project/Program Management functions to agree on the future shape of proposed solutions and manage business expectations of outcomes.
• Business representatives and IT to conduct high-level investigations on requirements specifications and feasibility studies to advise on the practicability of alternatives marrying up technical limitations with operational realities.
• Other customer area Business Partners to create alignment and identify cross-business innovative opportunities.
• Portfolio Managers and solution delivery leads to initiate projects, clearly define scope, and monitor the delivery of project value compared to the promised benefits.
• Customer Service function to ensure the IT services plans are established for the customer group and are operating effectively.

Essential Skills/Experience:

• Bachelor’s Degree in a technical field
• 7+ years of experience in an operations/IT environment
• Strong verbal and written communication skills
• Good influencing, networking, and team working skills
• High level awareness of developments in the Information Technology marketplace
• Skills in planning, change management, and problem-solving
• Ability to negotiate expectations with complex groups
• Ability to interpret and communicate technical information into business language and vice versa
• Ability to articulate the benefits of innovative solutions aligned to the business area and organization
• Identification and implementation of innovative technology solutions
• Experience of contributing to high-value business cases & mobilizing high-value investments
• Experience with third-party suppliers and have strong network and consulting skills
• Relationship building skills with the ability to influence others to achieve objectives
• Proven ability to relate and respond to business needs in an IT environment

Desirable Skills/Experience:

• Work experience in a pharmaceutical or regulated industry
• Ability to work well in and across diverse global teams
• Ability to partner and work in a matrix organization
• Agile development methodologies

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

The annual base pay for this position ranges from $119,879.20 to $179,818.80. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. ​

AstraZeneca offers an environment where you can break new ground and leave a collective legacy. With constant new products and launches, there's never been a better time to join Supply Chain and shape our future with a big contribution to life-changing medicines. Our resilience helps us thrive as we innovate and evolve. We foster an encouraging, positive environment where ideas are welcomed and rewarded. If you are driven, take smart risks, and are able to act quickly, then this is the place for you.

Ready to make a significant impact? Apply now!

Date Posted

10-Jun-2025

Closing Date

30-Jun-2025Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.