Specialty Mental Health Clinical Manager

Asian Health Services, founded in 1974, provides health, social, and advocacy services for all regardless of income, insurance status, immigration status, language, or culture. Our approach to wellbeing focuses on “whole patient health,” which is why we provide more than primary care services, including mental health, case management, nutrition, and dental care to more than 50,000 patients in English and 15 languages: Korean, Lao, Burmese, Mandarin, Cantonese, Spanish, Portuguese, French, Mien, Karen, Mongolian, Karenni, Tagalog, Khmer, and Vietnamese. We offer medical, dental, and mental health services for all ages.

JOB SUMMARY:

The SMH Clinical Manager is responsible for clinical supervision, training, and oversight to Specialty Mental Health program staff. Also, the clinical manager assists with program management, productivity monitoring, liaising with funders, and also carry a small caseload providing direct services to SMH clients. This position reports to the SMH Associate Director.

• Assist in implementing and monitoring assigned program(s)’ service delivery, quality of care, contract deliverables, and future program development.
• Provide administrative oversight and performance evaluation of staff assigned.
• Collaborate with the system of care providers and funders regarding program management.
• Provide weekly individual/group clinical supervision to staff assigned.
• Clinical supervision encompasses all aspects of behavioral health services:  intake/assessment, diagnosis, treatment planning, treatment interventions, charting procedures, case management, consultation, and case closing procedures.
• Perform chart reviews to monitor clinical interventions and documentation of services, to ensure quality and appropriateness of services, including risk management.
• Maintain at least 5 FTE equivalent of clinical supervisee load.
• Be the Supervisor of the Day to manage client crisis and client care urgent needs for that day.
• Participate and/or facilitate staff meetings, training, peer review meetings, and consultations as assigned.
• Function as a professional role model for staff.
• Provide behavioral health service to a small caseload of clients.
• Maintain timely and accurate service contacts per appropriate standards and regulations.

• Fosters an environment that promotes trust and cooperation among clients and staff.
• Enforces clinic policies and procedures, including maintenance of client confidentiality under HIPAA privacy rules, to ensure that the principles of AHS are implemented.
• Plays an active role in planning organization-wide activities such as AHS general membership meetings, fundraisers, special clinic days, and other events.
• Participates in general membership meetings, fundraisers, and other public events, as required.
• Participates in outreach activities, agency advocacy, and serves on ad hoc committees, as requested.
• Attends AHS staff retreats and Board of Directors meetings, as required.
• Participates in agency-wide quality improvement program processes and performance improvement teams to ensure excellence in the quality of services provided across the agency.

• Three to five years of clinical experience in a behavioral health setting.

• Clinical Supervisory experience in behavioral health setting supervising para-professionals, peer specialists, family partners preferred.
• Program management experience in behavioral health setting preferred.
• Bilingual/bicultural in an Asian Language.
• Knowledge of cultural issues, community resources, and family dynamics preferred.

• Knowledge of Medi-Cal/Medicare/ Rehab Option documentation and HIPAA standards.
• Excellent verbal and written communication skills.

• Maintain valid California professional license in good standing for in LCSW, LMFT, LPPC, Licensed PsychologistCompletion of 15-hour Clinical Supervision Training for clinical supervision

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The job requires the mobility to work in a clinic setting, strength to lift, carry and position supplies and small equipment; touch to conduct physical health assessments; vision to read handwritten and printed materials, and examine and observe patients; hearing and speech to converse in person and by telephone. The employee is occasionally required to lift 10 to 15 pounds. The job is performed in a moderate-to-loud work environment.

BENEFITS:

Medical, Dental, Vision premiums 100% paid by AHS

12 Vacation Days

12 Sick Days

12 Holidays and 3 Floating Holidays

3% 403B Employer Contributions and up to 2% Employee Match Contribution

Transportation Benefit Paid by AHS

FSA/Dependent Care Assistance

Long Term Disability