Director - Risk-Based Talent, Performance and Compensation Framework - job 1 of 12

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Business Unit/Role Specific Info

The Global Risk & Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

How will you make an impact in this role?

We are seeking a highly motivated and detail-oriented colleague to lead our growing Risk Based Performance and Compensation Framework team. This role will play a critical role in designing, implementing, and overseeing robust talent performance and compensation frameworks that are deeply integrated with the bank's risk appetite and aligned with regulatory expectations, including but not limited to the OCC heightened standards. The ideal candidate will have a strong understanding of financial services risk management principles, regulatory requirements, and their application to HR practices to create risk-based approach to performance, rewards, and talent management.

Key Responsibilities:

• Lead the design and evolution of risk-based performance management systems that effectively differentiate performance, identify and manage risk-taking behaviors
• Collaborate with HR to ensure the necessary risk outcomes are considered and integrated in HR processes related to compensation supported by robust governance and oversight
• Develop and implement robust metrics and reporting frameworks to monitor the effectiveness and regulatory compliance of risk-based talent and compensation programs
• Draft and establish a risk-based talent, performance and compensation management policy for the Company including the appropriate triggers from risk appetite, risk assessment, issues management, regulatory assessment outcomes, etc.
• Perform ongoing monitoring of the risk triggers established to identify breaches and appropriately identify accountable executives for evaluation by the Risk Performance and Incentive Rewards Committee
• Aggregate key risk outcomes and communicate quarterly results to Executive Committee members
• Lead, mentor, and develop a high-performing team responsible for the execution and administration of risk-based talent performance and compensation programs.

Minimum Qualifications:

• Master's degree in risk management, business administration, communications, public relations, or a related field.
• 5+ years of experience in risk management functions.
• Knowledge of risk management frameworks (e.g., risk appetite, risk identification), regulatory landscape, and methodologies.
• Demonstrated ability to maintain confidentiality.

Preferred Qualifications:

• 2+ years of relevant experience in a risk management related role at a GSIB or large bank
• Ability to develop and mentor a team while working in a matrixed organization with direct interaction with senior risk leadership.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.