Fast Facts

Join Articulate Global as a Sr. AI & Automation Administrator to lead the implementation of intelligent automation strategies across back-office functions, leveraging AI platforms and integration tools to enhance operational efficiency.

Responsibilities: Key responsibilities include designing automated workflows, partnering with stakeholders to identify initiatives, ensuring compliance with security standards, supporting user training, and defining KPIs to track automation success.

Skills: Required skills include 5+ years of experience in IT or automation roles, hands-on experience with iPaaS platforms and AI tools, strong business process design knowledge, and excellent communication abilities.

Qualifications: Preferred qualifications include experience with Agile methodologies, Salesforce CRM & CPQ, and a passion for innovation in technology.

Location: This position is fully remote for candidates based in the United States.

Compensation: $99900 - $149900 / Annually

We are seeking an AI and Automation Administrator to join our IT team to own and deliver end-to-end automation initiatives that accelerate the adoption of intelligent automation across our back-office functions. This role will champion the use of AI platforms like ChatGPT and integration/automation tools such as Workato and Zapier to design and deploy impactful solutions that reduce manual work, improve data accuracy, and increase business agility. The ideal candidate will have strong project ownership, strategic decision-making abilities, the influence to drive change across cross-functional teams, and passion for enabling teams through innovative, secure technology.

What You'll Do:

• Partner with stakeholders to identify opportunities and maintain a clear, prioritized roadmap of initiatives
• Design, build, test, and deploy automated workflows in Workato, custom GPTs
• Partner with application teams, enterprise architecture and security to ensure AI and automation tools comply with security standards, policies, and technical guidelines
• Support the change management, communication, training as needed to enable our users
• Define and track KPIs to measure automation impact and success
• Act as an internal coach, helping teams build fluency and confidence with AI and automation

What You Should Have:

• 5+ years of experience in IT, business systems, or automation-focused roles
• Hands-on experience with iPaaS platforms and AI tools
• Strong understanding of business process design and back-office functions 
• Excellent communication and stakeholder management skills
• A passion for simplifying work, scaling impact, and driving innovation through technology

Nice to Haves:

• Experience with Agile methodologies and SDLC
• Experience with Salesforce CRM & CPQ

$99,900 - $149,900 a year

The pay range for this position is $99,900 to $149,900for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list.

The application window for this position is expected to close 90 days from the original posting date.

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective.  Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.

Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here. 

Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. 

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