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Director, Customer & Community Programs

Amplitude is seeking a Director of Customer & Community Programs to enhance customer advocacy and community engagement, fostering relationships that amplify the brand through user success.

Skills

  • Customer marketing expertise
  • Cross-functional leadership
  • Strong program management
  • Analytical skills
  • Storytelling abilities

Responsibilities

  • Design and execute a cohesive customer & community strategy
  • Launch and scale customer advocacy programs
  • Partner cross-functionally with marketing, product, CS, and sales
  • Own digital community growth
  • Set clear success metrics for customer programs

Education

  • Bachelor's degree or equivalent experience
  • Relevant certifications in marketing or community management

Benefits

  • 100% employer-paid medical, dental, and vision insurance
  • Flexible time off and paid holidays
  • Generous stipends for wellness, learning, and equipment
  • Excellent parental benefits
  • Mental health and wellness support
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$319000 / YEARLY (est.)
min
max
$238000K
$400000K

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Amplitude is one of the leading providers of product intelligence platforms in America. Founded in 2012, Amplitude has been helping businesses acquire actionable insights from customer digital journeys with the help of collaborative analytics.

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BADGES
Badge ChangemakerBadge Family FriendlyBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Growth & Learning
Social Impact Driven
BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Performance Bonus
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$238,000/yr - $400,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 12, 2025

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