Senior Manager - Financial Systems - job 12 of 17

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

The Finance Automation COE team is part of the Finance Technology Data & Transformation (FTD&T) group and interacts with a variety of groups across Finance & Controllership to improve their processes through optimization and incorporating various forms of automation and next-generation tools.

We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have combination of fin-tech knowledge, project management, control management experience for higher tier bank environment, product ownership and a strong will to grow and learn. The individual will report to Finance Automation COE Director and will be based in Phoenix, USA. The position is expected to lead sizable and multi-year US Regulatory, Guardian & Finance automation projects, including process analysis, risk & control assessment, solution design and partner with stakeholders, technical & other teams to deploy solutions.

Key Accountabilities:

• Collaborate with business partners in Finance & Controllership teams to identify viable automation opportunities & assess feasibility and detailed analysis in consideration of various automation solutions. 
• Collaborate with senior leaders across Finance functions to enhance transparency and proactive communication on various automation initiatives. Partner to understand & build strategies to drive automation across Finance.
• Drive controls & risk mitigation strategies for US Regulatory Reporting, including Finance BPM, ACE & other self-servicing capabilities used by Automation COE. Monitor, facilitate analysis & resolution of issues & events for processes related to ACOE team. Drive & implement Guardian strategies across automation teams. 
• Create End to End development roadmaps, monitor and ensure smooth roll-out. Resolve issues and remove roadblocks, coordinate with SMEs, and development team to perform comprehensive and robust testing including parallel runs and facilitate deployment via standard AET processes.  Prepare/hand-off process owner support documentation.
• Evaluate in-depth manual processes related to Finance functions, including controllership, treasury, tax, and regulatory reporting. Suggest process optimization & assess viability of automation tools.
• Identify opportunities to adopt innovative technologies and collaborate with owners of existing Enterprise tools. Perform research on evolving technologies and identify use cases to implement.
• Ability to lead, mentor and collaborate with colleagues & consultants performing Project Management, Service Management & Product Ownership within the team.
• Lead automation ambassador community within Finance, hold educational & awareness sessions with stakeholders across Finance on automation capabilities and future opportunities.

 Skills required:

• Innovative mindset and experience in evaluating Finance and Controllership processes to identify opportunities for improvement and automation. Demonstrated experience of leading project management and program management for medium to complex finance &/ or regulatory initiatives.
• Demonstrated strategic thought leadership; superior problem-solving and analytical skills, ability to assess business objectives/strategies and define/implement appropriate strategies. Proactive, and collaborative work style.
• Strong understanding & experience with concepts of control risk management from automation perspective for regulatory framework for tier3 or higher US banking environment. Monitor & support smooth service management for critical capabilities under Automation COE remit like manual upload process, SME submissions etc.
• Excellent communication, power point and written skills, with the ability to interact with and present to all levels of the organization. Ability to create concise compelling messages & strategies.
• Proven ability to build and leverage relationships and influence key partners to drive collaboration.
• Demonstrated Fintech experience working with Technologies, SMEs and Systems to understand risk framework, requirements, assess functional and system flows & linkages, and partnering with development resources to recommend optimal POA design.
• Collaboration, support & monitoring product owners & developers. Experience with concepts of Agile approach, release management and automation tools and programing languages is a plus.
• Experience with process analytics, refinement, and reporting tools like Tableau, MicroStrategy & Power Products is a plus.
• Knowledge of Finance functions desired.
• Bachelor’s degree in Finance, Technologies or similar field preferred.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.