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Senior Manager - Data Governance & Management; Business Architecture (EBC Lead) - job 13 of 15

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

We are looking for a strategic, experienced individual for the role of Business Architecture Sr Manager, responsible for collaborating across business units, enterprise data & technology teams to activate our Enterprise Business Capability (EBC) model in order to consistently and more effectively realize our business strategies. 

As a Business Architecture Sr Manager, you will be part of a highly visible, strategic team focused on creating a common enterprise business language and ecosystem to integrate and connect the key components of our business leading to reduced costs, risks & complexity and increased alignment, speed & agility. The Business Architecture team is responsible for delivering a cross-Enterprise Business Capability blueprint that provides a common understanding of the business and transparency to the various components that enable our business capabilities in order to effectively prioritize, modernize and govern enterprise-based solutions, services, and experiences.   

 Functional Responsibilities:

  • Be the Subject Matter Expert for how business architecture methodology and disciplines can drive overall value for the business.
  • Expand and promote the Enterprise Business Capability (EBC) Framework as the common language of “what” American Express does to create desired business outcomes and experiences.
  • Drive & facilitate the right discussions with business leaders to identify business capabilities, user journeys, and e2e values streams related to current and future business objectives.
  • Create and maintain business capability, user journey, and value stream inventories and related ecosystem components (e.g., people, process, information, technology).
  • Consult with Business Capability owners and key stakeholders on leveraging the American Express EBC framework to deliver value in the form of strategic realization & prioritization, transformation & solutioning, risk & compliance, etc.
  • Lead, build, manage, and enhance the EBC Model along an enterprise mindset to drive maturity, optimization, & simplification of the American Express business model.
  • Operationalize & drive the adoption of business architecture tools for connecting, discovering, and visualizing the enabling components that work together to enable business capabilities.
  • Influence and collaborate with data and technology teams to incorporate business architecture principles and design patterns to increase consistency and operability across the enterprise.
  • Determine strategic roadmaps to build and extend business capabilities.

Competencies:

  • Expertise in Enterprise Business Capability, Business Architecture, Process Excellence disciplines
  • Business thinking, enterprise mindset, and highly strategic thinker
  • Self-starter with high motivation and passion, ability to adapt to change
  • Strong leadership, confidence, communication, and influencing skills
  • Strong facilitation skills, consulting type skillset
  • Excellent abstract thinking skills, ability to quickly switch b/t conceptual, logical, and physical views
  • High level of executive presence
  • Exceptional collaboration, listening, written and verbal skills

Qualifications:

  • 5+ years experience in performing responsibilities of business architecture, enterprise business capability management, business process modeling or related field
  • 3+ years as lead business architect preferred
  • Solid understanding of business architecture concepts and best practices with the ability to be an advocate for leveraging enterprise business capability framework to deliver business value
  • 3+ years working with business architecture related tools
  • Large enterprise experience preferred

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
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$90000K
$165000K

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Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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Full-time, hybrid
DATE POSTED
June 12, 2025

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