Payroll Team Lead - job 2 of 7

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best.

We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

The Colleague Services organization at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business. This is an exciting opportunity to be a key contributing member of the Colleague Servicing Organization.

The Payroll Services  Some of these roles responsible:

• Provide guidance in the strategy, design, and maintenance of the Dayforce system
• Oversee the daily operation of the Dayforce system
• Responsible for auditing all Dayforce Payroll/Time & Labor system configuration
• Create all system configuration documentation and maintain accordingly
• Monitor Payroll/Time & Labor compliance regulations for system impact
• Consult with key stakeholders to ensure data integrity and system testing outcomes
• Collaboration with Payroll Manager, Tax Manager- New compliance regulations
• Drive system learning for current and new American Express payroll colleagues
• Creation and maintenance of Standard Operating Procedures documentation
• Drive Compliance utilizing SOX controls and audits
• Validate all interfaces and data transmission between all tangent systems
• Form strong collaboration with American Express departments that are connected to payroll production and system
• Apply knowledge of Dayforce system and reporting capabilities to create analytics / data request
• Define and manager system security standards and maintain appropriate records and roles
• Serve as primary contact for Dayforce team
• Lead cross function projects.

Qualifications:

• Bachelor’s degree or equivalent experience
• Minimum of 5-7 years’ experience managing HR/Payroll/Time & Labor Systems
• Knowledge of HR/Payroll/Time & Labor Systems, & Compliance Enforcement through system configuration
• Minimum of 3-4 years’ experience on Dayforce
• Experience with global and US data privacy

 Competencies/Skills Required:

• Strong analytical background & critical thinking ability
• Use formal project management skills to execute maintenance and updates
• Responsiveness to organizational changes and transformational efforts
• Demonstrated ability maintaining Standard Operating Procedures (SOPs) for ongoing processing requirements
• Proven problem solving and decision-making abilities
• Team player with a positive attitude
• Excellent oral and written communication skills
• Proficient computer skills (MS Word, Excel, Access, Power Point, Visio)

Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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