Manager-Compliance, Global Financial Crimes Compliance, Audit Management - job 1 of 3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Team Overview:

American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk & Compliance organization.

The Program Governance team oversees audit and review management, project management, inter-company agreements (ICA), issue management, the new product approval process, and financial institution due diligence (FIDD) for GFCC.

This is an exciting opportunity to join American Express Global Financial Crimes Compliance in a role that will help the successful applicant build knowledge of virtually all American Express financial crimes compliance processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.

Role Overview:

This role will primarily focus on Audit Management and Regulatory Response Management. It will also contribute to several other processes under the umbrella of GFCC Program Governance: DFS504 Management and Financial Institution Due Diligence.

Audit Management

Global Financial Crimes Compliance (GFCC) is reviewed by various internal oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. This work requires broad understanding of all Financial Crimes Compliance disciplines and detailed understanding of GFCC organization and structure. As part of this function, the Manager will interact with all levels of leadership, provide regular updates to stakeholders, and ensure that stakeholders send and receive timely responses.

Audit Management also includes oversight of findings and action plans resulting from these reviews to ensure on-time closure.

Regulatory Response Management

AMEX is subject to financial institution regulation and oversight in markets around the world. Similar to Audit Management, this work requires understanding of Financial Crimes Compliance processes and structure. Additionally, the manager will need to work with stakeholders to interpret regulatory requests and questionnaires based on the unique circumstances within each market, including AMEX’s status as either an issuer, acquirer, or network operator, the level of outsourcing in the market, and where services may be provided between legal entities.

DFS504

Rule 504 of the New York Department of Financial Services (“DFS”) requires its regulated institutions to file an annual Compliance Finding certifying that the institution has an effective Transaction Monitoring and Filtering Program, and thus compliant with Rule 504. As part of the Compliance Finding, extensive documentation must be collected from many stakeholders, and any ongoing material improvements to in scope processes must be identified and aligned with leadership.

Financial Institution Due Diligence

Financial Institution Due Diligence requires communication and coordination with third-party financial institutions with which American Express has banking relationships or is establishing a relationship. The FIDD function within GFCC involves consultation with GFCC SMEs to respond to detailed questionnaires about AMEX financial crimes exposures and functions.

Responsibilities:

• Coordinate and manage communication between GFCC experts, project teams, and GFCC Leadership to address detailed questions regarding GFCC processes.
• Manage multiple project and request deadlines to ensure compliance with IAG, Risk Oversight, and Compliance Testing requirements and timelines.
• Maintain documentation and evidence for requests and responses.
• Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.
• Contribute to and provide support to DFS504, Finding Management, and FIDD processes, including coordinating with the other managers and analysts on the Program Governance team to ensure appropriate resourcing as priorities and demands change.
• Develop, manage, and communicate high-quality reporting to various stakeholders regarding request volume, issue management, project statuses, etc.
• Manage and create high-quality presentation materials to facilitate leadership conversations.
• Lead analysts performing similar work.

Minimum Qualifications:

• Five years professional experience.
• Two years in any of the following areas: Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.
• Strong written and verbal communication skills and ability to interact with all levels of management.
• Strong skills with Microsoft Office products including Excel and PowerPoint.
• Ability to effectively manage multiple and often conflicting priorities under tight timelines.
• Able to excel and motivate others in high-pressure situations; manage multiple tasks simultaneously; and maintain poise and focus in stressful situations.
• Bachelor’s degree required.

Preferred (But Not Required) Qualifications:

• People leadership of one or two professional roles.
• Small-to-medium scale project management, especially managing multiple projects simultaneously.
• Advanced degree in a related field a plus.

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.