Surgical Academic Manager

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.

The Surgical Academic Manager is primarily responsible for achieving sales targets and promoting Alcon's advanced technologies to medical practitioners. You will build confidence in product adoption through support and training, and when in a managerial role, handle sales planning and reporting. Specifics include:

• Act as a customer consultant to drive growth through advanced technology adoption and project implementation
• Evaluate customer business to provide personalized guidance, training, and tools to enhance patient experience and further develop advanced technology/specialty business
• Demonstrate economic and medical benefits of advanced technology to healthcare professionals and clinic managers
• Differentiate Alcon products from competitors from clinical and value perspectives
• Lead and implement advanced technology account development projects
• Deploy value-added services and training to boost technology adoption
• Manage assigned products within the Alcon surgical franchise, reporting to the Marketing Manager
• Ensure technical excellence in the operating room to support product usage and liaise with Clinical Application Specialists for excellent customer clinical training
• Engage in technical and clinical discussions to generate demand and implement solutions
• Develop marketing strategies to meet brand objectives and customer needs, and monitor business performance to take corrective actions to meet objectives
• Develop and implement plans to optimize profitability, market share, and revenue growth
• Drive and participate in conventions, trainings, and educational events with healthcare professionals, and initiate and lead local events to meet customer needs

Primary Responsibilities:

• Initiates current sales opportunities and educates by building business/professional relationships within major teaching hospitals, academic centers, and affiliated Department of Defense and Veteran’s Affairs Hospitals to satisfy sales goals and achieve quota targets.
• Strategically influences key physicians, residents, and fellows as champions/advocates of targeted Alcon Surgical products.
• Improves Alcon relationships by identifying key decision makers and establishing communication with physician staff, residents and fellows at all US academic institutions.
• Demonstrates strong technical and clinical abilities to discuss products in the operating room and perform product in-services.
• Coordinates and leads educational presentations and surgical wet labs.
• Handles the annual resident hand-off program with the surgical field sales team.
• Coordinates tactical and strategic cross functional initiatives that enhance Alcon’s trusted partnerships within select academic institutions

What you can bring to Alcon:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc. +6 yrs.; M.S.)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Proven Experience

How to Thrive at Alcon:

• Manages workload and schedule while hitting set targets
• Balance experiencing new environments and working autonomously in a remote sales environment

Territory: Los Angeles, CA; Salt Lake City, UT and Denver, CO (Based in Los Angeles)

Travel Requirements: 50% or more

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Total Rewards

Alcon’s Total Rewards programs are designed to align to incentives with business goals, encourage the right values and behaviors, and deliver long-term value.  The first layer of our rewards program is compensation.  We offer a combination of fixed pay and variable pay, which includes short-term incentives, and long-term incentives for eligible population.  Our benefits program provides security for life events through life and disability insurance, supports savings for retirement, promotes good health and well-being and supports associates and their families during times of illness.  To learn more about Alcon’s Corporate Social Responsibility including our Total Rewards, click here

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.